Service Delivery Project Manager

4 weeks ago


Johannesburg, South Africa Level-Up Full time

The Service Delivery Project Manager oversees strategic partner accounts, ensuring effective communication and the successful execution of critical initiatives. This role focuses on optimizing network performance, upholding service standards, and strengthening infrastructure reliability. Responsibilities include managing maintenance processes, contractor partnerships, and cost efficiencies while ensuring precise data reporting and adherence to service agreements. The individual will also devise and execute strategies to reduce mean time to repair, improve backup power systems, and support the national maintenance framework for sustained network dependability. Key Responsibilities



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