Key Accounts Manager

3 days ago

Johannesburg, South Africa Hollard Insurance Full time

Job Purpose To actively maintain partner and client relationships and ensure that needs and challenges are resolved timeously with innovative solutions. This is done through engagement and collaboration at appropriate levels with partners and clients. This Role Is Also Responsible For The execution of strategic initiatives related to specific partners and clients To bring the 5 pillars of account management together Accurate interpretation of business data analysis to inform business decisions Oversee the planning and execution of campaigns and product launches Key Responsibilities Operational Delivery Implementation of strategic initiatives across different partnerships. Accurate weekly and monthly reporting of performance measures. Sign off on policy documentation and branding of documents. Management of the P&L through ensuring accuracy and relevance of figures. Identify and reporting on service delivery failures. Contribute to various cross functional forums to improve efficiencies in other areas. Ensure adherence to SLA’s. Grow existing business Initiate, prepare and develop strategy and product workshops within a compliance and legal framework. Actively drive and coordinate all sales. Grow new business Development of marketing plan. Demonstrate an understanding of the partner’s core business. Compile business proposals and set up documents for new schemes. Actively participate in product design sessions. Relationship Management Identify new business opportunities with partners/clients through regular contact and interaction. Monthly partner engagements to enhance business relations. Resolve queries, handle conflict and continually build healthy business relations. Coordination of internal stakeholders/experts to enable smooth operations. Ensure the terms and conditions of the SLA are met and enforced in the partnership. Ensure open communication channels between partnerships and other divisions within Hollard Life Solutions and the Hollard Group. Knowledge management Compile training material and present to relevant parties in partnerships. Warehousing of mission critical documentation related to partnership management. Lead Others Liaise with both external and internal administration centres and other key Stakeholders. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Insurance #J-18808-Ljbffr

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