Facility Agent
4 weeks ago
Facility Agent – Johannesburg – Full‑time – Posted Today. Responsibilities Perform monitoring, tracking and analysis of cash flows, transfers and communications between borrower and lenders, ensuring loan administration is updated and completed. Provide administration service meeting time and quality standards, including reporting and updating all relevant information. Ensure compliance with legislative and audit requirements and adherence to relevant processes. Produce high‑quality work by adhering to predefined standards and procedures, and in accordance with compliance and governance standards. Improve business decisions by providing accurate and reliable business intelligence, analysing trends and data. Provide regular reports on delivery of services against agreed service‑level agreements and overall customer targets. Engage with clients to understand their requirements, drive value optimisation, and advise best options for product integration and wealth management. Manage the growth of the active customer account base. Contribute to client service delivery culture through adherence to approved organisational service delivery principles. Resolve customer dissatisfaction/complaints by taking ownership of the problem. Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions. Accumulate information to review work progress and provide input to reporting, decision making and identification of improvement opportunities. Establish mutually beneficial relationships with stakeholders supporting thought leadership, innovative and integrated practice solutions. Establish relationships with relevant individuals and departments to deliver on work expectations. Ensure development, alignment and implementation of end‑to‑end processes within area of accountability for continued process improvement. Adhere to standards and procedures to reduce costs. Identify process improvements to save costs. Apply a customer‑centric approach focusing on creating a positive experience for the customer by maximising service and/or product offerings and building relationships. Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders. Maintain up‑to‑date knowledge of local and global trends. Provide thought leadership and expertise. Assess own performance through seeking timely and clear feedback and request training where appropriate. Develop, encourage, and nurture collaborative relationships within the group and/or across organisational stakeholders. Qualifications Relevant financial degree. 5+ years experience in a deal‑management environment. Previous experience as a Facility Manager is advantageous. Benefits Opportunities to network and collaborate. Challenging work environment. Opportunities to innovate. Curious & courageous culture – driven by the desire to know more and learn more. Obsessed with mastery – constant push to excel. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis and the Bank will keep this information confidential unless required by law to disclose it to other parties. Applications will not be accepted on the closing date indicated below. All appointments will be made in line with FirstRand Group’s Employment Equity plan. Take note that applications will not be accepted after 25 October 2025 . #J-18808-Ljbffr
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Facility Agent
4 weeks ago
Johannesburg, South Africa Spane4All Full timeFacility Agent Location: Johannesburg. Position: Full time. Posted today. Application deadline: October 24. Overview Hello Future Facility Agent, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of traditional...
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Facility Agent
4 weeks ago
Johannesburg, South Africa Firstrand Namibia Limited Full timeFacility Agent – Johannesburg – Full‑time – Posted Today. Responsibilities Perform monitoring, tracking and analysis of cash flows, transfers and communications between borrower and lenders, ensuring loan administration is updated and completed. Provide administration service meeting time and quality standards, including reporting and updating all...
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Facility Agent
4 weeks ago
Johannesburg, South Africa Rmb - Rand Merchant Bank Full timeFacility Agent – RMB – Rand Merchant Bank Welcome Future Facility Agent! RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of traditional values, we bring innovative ideas that set us apart. Now is the time to...
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Facility Agent
4 weeks ago
Johannesburg, South Africa Spane4All Full timeFacility Agent Location: Johannesburg. Position: Full time. Posted today. Application deadline: October 24. Overview Hello Future Facility Agent, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of traditional...
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Facility Agent
2 weeks ago
Johannesburg, Gauteng, South Africa RMB - Rand Merchant Bank Full time R250 000 - R500 000 per yearJob DescriptionHello Future Facility Agent,RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.Now, is the time to...
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Facility Agent
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Full time R900 000 - R1 200 000 per yearJob DescriptionHello Future Facility Agent, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.Now, is the time to...
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Facility Operations
3 weeks ago
Johannesburg, South Africa Firstrand Namibia Limited Full timeA leading bank in South Africa is seeking a Facility Agent to monitor cash flows and engage with clients in Johannesburg. This role requires a relevant financial degree and over 5 years of experience in deal management. The successful candidate will ensure compliance with standards and drive exceptional client service while contributing to process...
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Senior Facility
2 weeks ago
Johannesburg, South Africa Rmb - Rand Merchant Bank Full timeA leading financial institution in Johannesburg is seeking a Facility Agent to manage client relationships effectively and ensure exceptional service delivery. The ideal candidate will possess a relevant financial degree and have over 5 years of experience in a deal-management environment, with strong customer-centric skills to resolve complex issues....
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Senior Facility
3 weeks ago
Johannesburg, South Africa Rmb - Rand Merchant Bank Full timeA leading financial institution in Johannesburg is seeking a Facility Agent to manage client relationships and ensure exceptional service delivery. The ideal candidate will have a relevant financial degree and over 5 years' experience in a deal-management environment. This full-time role requires strong customer-centric skills and the ability to resolve...
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Call Center Agent
6 hours ago
Johannesburg, South Africa Tsebo Group Full time**About Us**: Tsebo Facilities Solution is looking for a all Center Agent to be the first telephonic point of contact to our client and to ensure understanding of the client’s needs and address them in an efficient and professional manner offering speedy resolution within set timeframes. As a leading African Integrated Workplace Management Solutions...
