Facility Agent

4 weeks ago


Johannesburg, South Africa Spane4All Full time

Facility Agent Location: Johannesburg. Position: Full time. Posted today. Application deadline: October 24. Overview Hello Future Facility Agent, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of traditional values. Innovative ideas – it's the magic of our people and culture that sets us apart. Now is the time to imagine your next move with South Africa's number one employer in financial services, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. Responsibilities Perform monitoring, tracking and analysis of cash flows, transfers and communications between borrower and lenders, and to ensure the loan administration is updated and completed. Provide an administration service that meets time and quality standards and includes reporting and updating of all relevant information. Ensure compliance to legislative and audit requirements and adherence to relevant processes. Produce high‑quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards. Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data. Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets. Engage with clients to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management. Manage the growth of active customer


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