Quality Manager

5 days ago

Cape Town, South Africa Richmond Villages Full time

Quality Manager – South Region (Excludes Kent, Essex & London) Competitive Salary, Company Car, Eligibility for 10% Management Bonus. Full‑time & Permanent. Job Description You will be a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans, identifying the actions, ownership and timescales needed to make things happen. What Are We Looking For Previous experience of performing successfully in a Home Manager or Quality role. Registered Nurse with a strong clinical knowledge base. Experienced in leading audits (internal & external) and creating action plans. Adaptability and ability to work across a number of different care homes with differing requirements. Experienced in coaching and supporting teams around clinical concerns such as analysing data for trends and themes. Benefits Job satisfaction – making a difference to residents and their families each and every day. Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance. 33 days annual leave (inclusive of statutory bank holidays). Comprehensive induction, ongoing training and development to support your career prospects. Discounted gym membership, free flu vaccine and discounts on Bupa dental care. Why Bupa We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, champion diversity and understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer and will offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role, and provide reasonable adjustments as required. Time Type Full time Job Area Locations: Arbrook House, Argyles, Ashley House, Bayford House, Beacher Hall, Church Farm, Clare House (Uxbridge), Copper Beech, Dean Wood, Druid Stoke, Eglantine Villa, Elm Grove, Elm View, Green Gates, Heol Don, Knights Grove, Manor Court, Maypole, Middlesex Manor, Norewood Lodge, Northlands House, Oak Lodge, Parkside (Reading), Pendean House and 18 more. #J-18808-Ljbffr

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