Sales Operations Analyst
2 weeks ago
- Jobs by Location
- Job by industries
Key Responsibilities:
- Process Improvement: Continuously review, recommend, and document sales processes to enhance effectiveness and achieve targets.
- Sales Optimization: Collaborate with Sales Leaders to identify campaign gaps, optimize reports, recommend systems, and provide feedback through call monitoring.
- POC Management: Assist with POC launches, provide feedback and stats, suggest improvements, and collaborate with relevant departments.
- Reporting & Analysis: Act as a bridge between sales and support teams, ensure accurate and timely reporting, analyze sales and dialler stats, and recommend improvements.
- Business Operations Support: Focus on accurate reporting, automation of manual tasks, and analytical insights to boost productivity.
Minimum Requirements:
- Matric
- 2-3 years' experience in a Sales Operations, Sales Enablement, or Data Analyst role within a call centre environment
- Solid understanding of sales processes and procedures.
- Proficient in MS Office with advanced Excel skills (Formulas, Pivot Tables, VLOOKUP, etc.).
- Experience using reporting tools to generate and analyze reports.
- Experience with Vici Dial is advantageous.
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