Systems Administrator

1 month ago

Cape Town, South Africa HR Genie Full time

Our client is looking for a Systems Administrator to join their team. The ideal candidate will be responsible for managing the Syspro ERP system, ensuring optimal system performance, and supporting users across the organisation.

Responsibilities:
  • Administer all aspects of Syspro ERP, including creating and maintaining user profiles, roles, and access.
  • Monitor and maintain the integrity of master and transactional data within Syspro.
  • Oversee daily Syspro performance, reporting any issues to IT and the CFO.
  • Ensure all changes to the system are auditable and properly documented.
  • Identify and implement value-adding features within Syspro to enhance system usage and increase ROI.
  • Stay updated on the latest Syspro changes, including ports, hotfixes, and new solutions.
  • Facilitate continuous training on the Syspro Learning Channel (SLC).
  • Collaborate with other domain owners to implement end-to-end solutions.
  • Plan, communicate, and execute project deliverables effectively.
  • Manage change control, enhancements, and testing for new system implementations.
  • Maintain relationships with external service providers.
  • Provide day-to-day supervision, reporting, and administration of assigned business systems.
  • Act as project manager for new projects, including third-party product integration, and ensure proper training and rollout.
  • Analyze and improve business processes for successful system implementation.
  • Resolve support queries in collaboration with relevant departments and consultants.
  • Provide user support, suggest system improvements, and organize training sessions as needed.
  • Address helpdesk tickets within 48 hours.
  • Assist with year-end stock take, ensuring roles and procedures are clearly defined.
  • Advise users on efficient transaction processing and task completion.
Key Skills:
  • Strong financial understanding of transactional processing in Syspro modules to support business processes and data integrity.
  • Ability to initiate and complete improvement projects.
  • Excellent communication skills for effective interaction with management, users, and stakeholders.
  • Proficiency in Syspro architecture, system functionality, customization tools, and database data structures.
  • High proficiency in Excel and T-SQL.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience with production and manufacturing operations.
  • Knowledge of integration principles with Syspro sub-modules and GL.
  • Planning and business process improvement skills.
  • Ability to maintain positive working relationships with employees and service providers.
  • 2-5 years of experience in a similar role.
  • 2-5 years of experience in Syspro and/or database helpdesk support.
  • 2-5 years of experience in business systems.
  • Experience Required: 4+ years
Qualifications:
  • Relevant qualifications in IT, Business Systems, or a related field are advantageous.

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