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Sales Support Administrator

4 weeks ago

Cape Town, Western Cape, South Africa Time Personnel Full time
REQUIREMENTS
  • Grade 12, or relevant qualification highly advantageous
  • Clear criminal record
  • Excellent communication in English and Afrikaans
  • Proficient in MS Office and any CRM software
  • Proven experience as a Sales Administrator or similar role
  • Online sales experience advantageous
  • Attention to detail and accuracy in processing orders and managing records
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and the ability to handle customer queries effectively
  • Strong organizational and administrative skills
DUTIES
  • Process sales orders accurately and efficiently
  • Communicate online with customers to confirm orders, provide updates and resolve queries
  • Assist the sales team with administrative tasks including preparing quotes, invoices and sales reports, and logistical support
  • Maintain and update customer records in the CRM system
  • Coordinate with other departments, such as inventory and shipping, to ensure timely order fulfillment
  • Monitor and follow up on outstanding orders and payments
  • Prepare and submit regular sales reports and analyses to the management team
Salary negotiable dependent on experience
 
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