Client Liaison
3 weeks ago
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R10 000.00 + Commission + Benefits
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric (Grade 12) is required
- 2+ years of experience in Call Centre or Telesales
- Proven track record of success in telesales or call centre environments
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Patience when dealing with customers
- Ability to communicate effectively and build rapport with clients
- Target-driven with a strong focus on achieving goals
- Fluent in both English and Afrikaans (non-negotiable)
DUTIES:
Primary Responsibilities:
- Booking and converting leads into appointments for our product specialist in the field (NO COLD CALLING)
Customer Assistance:
- Assess client needs, and provide product recommendations based on customer preference
Product Knowledge:
- Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions.
Sales Process:
- Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items like accessories or warranties
Providing Information on Delivery & Assembly:
- Inform customers about delivery timelines, costs, and any assembly or setup options available. Arrange for deliveries or coordinate with logistics teams
Meeting Sales Targets:
- Work toward achieving sales targets through effective customer interaction and closing sales
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