ZMA 415947 - Level-2 Engineer (Server and Networking)

4 weeks ago


Johannesburg, South Africa Professional Career Services Full time
Employer Description

Network, Cloud and Support Services.

Job Description

One of our clients in the ICT industry is looking for a highly skilled Level 2 Engineer to join their Team. You must have strong experience in both Networking and Server.

  • You will be responsible for providing second-level technical support to clients via phone, email, or in-person, relating to networking and server issues.
  • Troubleshooting and resolving complex networking and server problems, including but not limited to network connectivity issues, server hardware failures, software configuration, and performance optimization.
  • Performing network and server monitoring, analysis, and reporting to ensure optimal performance and security.
  • Assisting in the design, implementation, and maintenance of network infrastructure and server systems.
  • Documenting all support activities, including troubleshooting steps, issue resolution, and customer communication, in a detailed and accurate manner.
  • Proactively identifying areas for improvement in clients networking and server environments and suggest appropriate solutions.
  • Maintaining and updating technical documentation, including network diagrams, system configurations, and standard operating procedures.
  • Must have own car.
Qualifications
  • Matric
  • Diploma or Degree in Computer science, IT or related fields
  • Certifications in CCNA, CCNP, MCSA, MCSE, or equivalent
Skills
  • Must have 7 + years experience in networking and server administration within an IT managed services or consulting environment.
  • Must have strong knowledge and experience in networking protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
  • Must be proficient in server administration, such as Windows Server, Linux, Active Directory, and virtualization platforms (VMware, Hyper-V, etc.).
  • Must have experience with SAN, NAS, and RAID configurations.
  • Must have experience with network security concepts, firewall management, and VPN technologies.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Experience with ITIL principles and best practices
  • Knowledge of scripting languages such as Python, PowerShell, etc.
Benefits
  • Medical Aid
  • Group Risk
  • Fuel Allowance

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