IT Network Administrator

4 months ago

Johannesburg, South Africa Dream Hotels and Resorts Full time

Large hospitality / leisure company seeks an IT & Network Administrator to maintain the network and server infrastructure in its totality both onsite and for the resorts (off-site)._

**Qualifications**:

- MCSE Microsoft Certified Systems Engineer / equivalent qual + matric

**Must have / be**
- Above average IT Knowledge (hardware + software
- Min of 2 yrs exp as an IT Network Administrator

**Soft skills & KPA's**
- Strong Communications Skills
- Strong Problem Solving
- Arbitration and independent workerMediation Skills
- Detailed network understanding
- Assembling new systems
- Network Communication Skills
- Technical skills
- Initiative and enthusiasm
- Commitment to quality
- Attention to detail.
- Experience in Active directories
- Experience in Domains
- Experience in Firewalls
- Experience in VM’s
- Shared resources
- Setup of VM
- Support of VM
- Experience in Backup procedures and software
- Cloud based backups.
- Disaster Recovery procedures
- Backup restores.
- Experience in System, network documentation
- Experience in WIFI
- Installation / setup
- Troubleshooting
- Experience in SQL databased administration
- Experience in Networks
- Switches
- Problem shooting
- Security

**Soft skills**

***
- Self-starter and self-motivated
- Sound negotiator
- Deadline driven.
- Attention to detail.
- Able to build good team spirit/work.
- Proactive and Innovative
- Able to work under pressure and work without supervision

**Major Performance Outcomes**

**1. **Network Maintenance, control and functionally, Inventory Maintenance of network, hardware and software infrastructure**
- Maintenance of network functionality
- Server maintenance
- Firewall management and control
- Anti-virus software
- Internet connectivity and security
- Telephone management system
- Rebooting of servers every Monday morning to clear memory stack
- Preparation of proposals for all network, operating systems and/or hardware changes to ITM for review and approval
- Register of hardware and users
- Backup to IT desktop support technician
- Network errors
- Network uptime
- Internet usage report
- TMS reporting
- TMS errors logged, and time taken to resolve
- Hardware and network diagram
- Software register
- Anti-virus register
- Feedback from resort end users

**2. **Installation of external software, operating systems and packages on servers**
- Version Control of external packages
- Anti-Virus Software compliance and update on servers
- Monitoring and engaging of external support required as authorised by ITM
- External packages register and version control
- Anti-virus software update frequency
- Authorised external support expenditure

**3. **End User Applications**
- Installation on servers
- Communications relating to any network upgrades or down time
- Regular end user surveys

**4. **Network communications **- internal and external
- Identification of network errors through help desk
- Correction of immediate solution, if possible
- Investigation of solutions, if necessary.
- Presenting of required solution and related costs to ITM for authorisation
- Implementation of solution
- Reporting of network communications and related problems as reported through help desk

**5. **Backup Procedures**
- Backup compliance plan
- Running of daily backup procedures
- Rotation of backup media
- Maintenance of backup register
- Off-site storage of backups
- Resort backup procedures and reporting of completed backups
- Maintenance of resort backup register
- Completed daily server backup runs
- HQ Network Backup register
- Completed daily resort backup runs
- Resort backup register

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