AMC Representative

4 weeks ago

Durban, KwaZulu-Natal, South Africa FlySafair Full time
Job title : AMC Representative (DBN)Job Location : KwaZulu-Natal, DurbanDeadline : March 26, 2025Quick Recommended Links
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Description

  • Monitor the daily operational plans as shared by OCC;
  • Distribute information regarding planned issues, and service provider's constraints /shortages;
  • Cross-check daily movements against the ACSA parking bay list;
  • Monitor the Apex system to detect any abnormalities, possible delays and bay changes;
  • Analyse any aircraft technical problems;
  • Responsible for communicating ETA's to service providers to meet SLA agreements;
  • Responsible for Performance Monitoring i.e. OTP;
  • Provide input and agree on KPIs;
  • Monitor deviations;
  • Negotiate best solutions towards bay/gate allocations as per FlySafair's preference;
  • Provide a comprehensive end-of-shift handover;
  • Review trends and any non-conformance or deviations within the reports and engage with stakeholders to close the gaps;
  • Follow up with service providers if services are not in the bay as per SLA standards;
  • Participate in communications where input is required, internally and externally.

Requirements

  • Grade 12 certificate;
  • 2-4 Years Airport operational experience;
  • Previous AMC experience;
  • Willingness to work longer than normal office hours;
  • Good understanding of operational requirements;
  • Excellent understanding of functioning and decision making during IROPS;
  • Excellent communication skills;
  • Solid computer literacy;
  • Excellent telephone, email and radio etiquette;
  • Good decision-making skills;
  • Good time management skills;
  • Conflict resolution skills.
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