Internal Sales Support Consultant
4 weeks ago
1. Account support
- Accounts creation
- vetting and query management
- Administrative support
- Ensure Management of accounts with External Sales Rep
- Proposal and Order Creation
- Qualify new leads
- Ensure Target is driven through pro-active account management
- Daily Follow Ups with Customers and order Generation
2. Build & develop customer centric capability
- Continuously improve processes and the customer experience
3. Customer Relationship Management
- Build and sustain mutually beneficial relationships
- Customer liaison
4. Planning
- Track and evaluate and results
- Update sales reports and activities and forecast reporting; Management of diaries
QUALIFICATIONS
- Matric and/or Post Matric qualification
MINIMUM REQUIREMENTS
- 2 to 3 years sales support/customer service experience in the Steel Industry
- Steel product knowledge
- Customer service centric
- Results driven and customer focused
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