Internal Sales Support Consultant

4 weeks ago


Durban, South Africa Quality Connect Staffing Full time

1. Account support

  • Accounts creation
  • vetting and query management
  • Administrative support
  • Ensure Management of accounts with External Sales Rep
  • Proposal and Order Creation
  • Qualify new leads
  • Ensure Target is driven through pro-active account management
  • Daily Follow Ups with Customers and order Generation

2. Build & develop customer centric capability

  • Continuously improve processes and the customer experience

3. Customer Relationship Management

  • Build and sustain mutually beneficial relationships
  • Customer liaison

4. Planning

  • Track and evaluate and results
  • Update sales reports and activities and forecast reporting; Management of diaries

QUALIFICATIONS

  • Matric and/or Post Matric qualification

MINIMUM REQUIREMENTS

  • 2 to 3 years sales support/customer service experience in the Steel Industry
  • Steel product knowledge
  • Customer service centric
  • Results driven and customer focused


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