E-Commerce Administrator
4 weeks ago
- Previous experience as an E-Commerce Administrator preferable.
- E-Marketing / Sales Studies preferable.
- Computer Literacy: Internet, SEO, Microsoft Office (especially Advanced Excel).
- Knowledgeable of Google Ads, Google Analytics, and different methodologies to drive customers to the Online Store.
- Research and Troubleshooting Skills.
- Customer Service Orientated.
- Results Oriented.
- Good Eye for Detail.
- Good Communication Skills.
- Must be able to work without supervision.
- Must be a logical thinker.
- Must be able to think out of the box.
Responsibilities and expectations, but not limited to:
Administer Online Store Business to Consumer:
- Upload all images and product details.
- Upload on a daily basis Stock Availability.
- Add all new products that become available.
- Ensure Pricing is correct at all times for each product item.
- Implement promotions and Sales when applicable.
- Manage the different functionality on the Online Store.
- Do all copywriting and updates when necessary.
- When required, liaise with the Company that hosts and does the Online Development.
- Manage incoming orders and submit for processing and dispatch.
- Answer all inquiries that come through from Customers.
- Liaise with the Inhouse marketing person to create the new updated banners so that they can be implemented.
- Look for improvements that can be made to the Online site and stay abreast of changing technology, e-commerce marketing techniques, etc.
Administer the Online Site Business to Business:
- All of the bulleted point above will apply.
- As this is a Business-to-Business site, the pricing being maintained will be the wholesale pricing.
- The opportunity with this site is to target businesses other than the company Retailers that the company currently targets.
- The goal is to build this into a major Business to Business Site.
Takealot:
- We currently showcase and sell company products on Takealot.
- Part of this role is to manage the uploading of product, including images on to Takealot for approval.
- Once approved, then to maintain by adding the available quantity and pricing so that the product becomes active on Takealot.
- From time to time, certain updated information or pricing may need to be changed.
- Will look at the various marketing opportunities with Takealot.
- The real goal is to have Brand Presence on Takealot, but also to get as many orders as possible.
Amazon South Africa:
- As Amazon is getting ready to launch in South Africa, we have registered to sell the company product with them.
- We are starting with the product onboarding process.
- The requirements will be very similar to those that is described above for Takealot.
Avo Nedbank:
- As we bank with Nedbank, we have engaged with them to list product on their site / app to sell company product.
- This will require liaison with the people at Avo to add / remove product, look at what promotions can be done and when.
- Determining selling prices to Avo and the pricing that Avo will sell to their subscribers.
- Invoicing of orders that is received from Avo.
Other:
- Rewards Programmes: Target will be to get other Rewards Programmes to list company products onto their sites to sell and promote to their customer databases.
- Other business or product opportunities may arise which may require the implantation of a new Online Store under a different domain.
- Ensure our registered domains are always renewed.
- In all the above, liaison with the Marketing Person and Managing Director is an important part of the function.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
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