Quality Assurance Agent

We are Hiring Quality Assurance Agents!! **Requirements**: - Proficiency In English (verbal and written) - International or Domestic Experience - Utilities experience Advantageous What we offer - R5250.00 Basic Salary - Performance Bonus - Permanent Contract of Employment - Career advancement Certificate - Wellness Benefits (Medical Aid Contribution +...

**Vacancy** 2 X Quality Agent required!!! **Job description** **Key Responsibilities**: - Identify areas of non-compliance and opportunities for improvement. - Documenting and reporting product or service quality levels. - Communicating with other team members to solve problems - Effective communication and interpersonal skills - Able to use Microsoft...

We are Hiring! UK Quality Assurance Agents - Durban Cornubia - Benefits:_ - R5500 Salary Package - In-house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months UK QA Experience - Reliable transport to Cornubia - Computer Literate **Job Types**: Full-time, Permanent **Salary**: R4750.00 - 5500.00 per...

We’re on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **a day in your...

**Job Classification** - Job Family- Credit - Career Stream- Credit Management - Leadership Pipeline- Manage Self: Technical - FAIS Affected**Job Purpose** - To evaluate the quality of calls made by call centre agents in line with Nedbank policy. **Responsibilities**: - To meet target by listening to randomly selected calls per agent. - Identify...

**MAIN PURPOSE OF THE ROLE** Ensure consistent brand experience through all customer interactions and that the agents provide quality service in line with the organizational objectives. Building a top-notch Call Center quality monitoring strategy while improving and sustaining customer satisfaction. **DUTIES AND RESPONSIBILITIES** **Developing Evaluation...

**WE'RE LOOKING FOR 2 x QUALITY ASSURANCE AGENTS WITH EXPERIENCE!** **Key Responsibilities**: - Assess calls made by our salespeople - Ensure that calls are compliant - 1 needs to have Debt Review experience - 1 needs to have some vehicle tracker experience - Effective communication, listening and interpersonal skills - **Must have previous Debt Review/...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

W&RSETA's job vacancy, Career and RecruitmentJob title : Quality Assurance Officer jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries The role of this position is to:To provide a professional, efficient and effective quality assurance function and service on W&RSETA...

Hire Resolve is currently seeking a dedicated and experienced Quality Assurance Officer to join our client's team. The Quality Assurance Officer will be responsible for ensuring that all products and services meet the company's quality standards and comply with regulatory requirements. They will work closely with other departments to implement and improve...

Q.A Agent / Coach Location : Verulam Kzn Basic R4000.00 - R6000.00 + Commision Must have Debt Review Experiance & Sales Coaching Skills Must be Bi-lingual ( English / Zulu is mandatory )

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

**Quality Assurance Manager ( Academics) ( JB2899)**: Durban, Kwa Zulu Natal - Education **Quality Assurance Manager ( Academics) ( JB2899)** **Pinetown, Durban** **Market Related** Oversee and facilitate an environment for the management of quality related to academic processes at head office level as well as delivery site...

W&RSETA’s job vacancy, Career and Recruitment Job title : Quality Assurance Officer jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries The role of this position is to: To provide a professional, efficient and effective quality assurance function and service on...

Durban, Kwa Zulu Natal - Education **Quality Assurance Manager ( Academics) ( JB2899)** **Pinetown, Durban** **Market Related** Oversee and facilitate an environment for the management of quality related to academic processes at head office level as well as delivery site level. **Requirements**: Minimum of master’s degree, preferably in quality...

4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

About Us: At Outworx, we are dedicated to delivering exceptional quality and excellence in all aspects of our operations. As a leading provider of BPO solutions, we strive to exceed stakeholder expectations and drive continuous improvement across our business units. Role Purpose: As the Head of Quality Assurance, you will play a pivotal role in ensuring...

Fast pace call centre seeks an experienced Senior Quality Assurance Manager who manages the designing, developing, and maintaining of our quality control measures ensuring the business is kept safe. Creating and deploying an effective QA strategy that will deliver industry-leading customer experience & keep our business safe. Driving and supporting the...

**Main job function** - Quality Assurance - Operate in the policy framework to monitor and evaluate implementation - Manage the resolutions registers of committees to determine adherence to achievement of quality goals - Liaise with professional bodies where required in line with institutional community engagement approach - Work in conjunction with the...