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Quality Assurance Lead
2 weeks ago
Job Purpose
To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.
Job Responsibilities
- Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
- Liaise with Stakeholders across Group Technology to build a network that will align to now.
- Participate in the sprint planning, and success criteria per story/epic.
- Participate in the Squad backlog grooming.
- Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
- Ensure the defect management process is adhered to by the Software Quality & Test Engineers and where necessary chair the defect triage sessions.
- Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
- Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
- Elicit business and Subject Matter Expert participation and input where necessary.
- Encourage Peer reviews of the QA artefacts.
- Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.
- Collaborate with Peers and industry experts to understand technical advances and its application within the Company eco-system.
- Seek ongoing improvements in technical capabilities.
- Mentor the Engineers within the team to improve their technical capabilities.
- Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
- Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
- Ensure direct reports' time sheets are created and signed off timeously.
- Responsible for resource capacity plan(s).
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Agile certification and training in DevOps would be advantageous.
Essential Certifications
- ISTQB foundation or equivalent (ISEB)
Minimum Experience Level
- 2 or more years in a Lead role
- 6-8 years test automation experience
- Java
- Selenium
- API testing (Rest Assured/Karate/SOAPUI)
- JMeter
Type of Exposure
- Experience in an Agile development environment using Scrum / SAFe and/or Extreme / Pair Programming
Technical / Professional Knowledge
- Programming (OOP)
- Java Development with J2EE and/or Spring boot knowledge (Advanced)
- Automation testing using Selenium
- Use of repository systems ie: Azure Repos
- Testing of Services using automation tools such as Rest Assured (and SOAPUI).
- BDD and TDD
- Continuous Integration (CI) process with Jenkins or Azure Pipelines.
- Agile methodology and working in agile teams
- Use of Maven
- Use of Jira and Confluence
- Exposure to Cloud technology.
- Experience in building stubs.
- Experience in Service Virtualization
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