Senior People Operations Administrator

4 weeks ago

Sandton, South Africa Frank Consult Full time

Our client is a leading fintech company dedicated to empowering entrepreneurs and fostering their participation in the digital economy. They are seeking a highly motivated and skilled Senior People Operations Administrator to join their dynamic team.

Role Mission: As a Senior People Operations Administrator, you will play a pivotal role in our client's dynamic People Operations team, contributing to the seamless functioning of the team and organization. You'll be responsible for driving various People Ops-related tasks, ensuring employees receive exceptional support, and operations run efficiently within the fast-paced fintech industry. By leveraging your communication, organizational, and problem-solving skills, you will help foster a positive work culture and contribute to our client's overall success.

Key Responsibilities:

  • Front Desk Management: Oversee front desk operations, including greeting visitors, answering phones, and managing mail and deliveries.
  • Stationery and Office Coordination: Coordinate office maintenance and supplies, ensuring a clean, organized, and well-stocked work environment.
  • Recruitment: Coordinate the end-to-end recruitment process, from job posting to offer of employment, ensuring a smooth and positive recruitment experience for candidates and hiring managers.
  • Onboarding and Offboarding: Coordinate onboarding and offboarding processes, ensuring a seamless transition for new and exiting employees.
  • People Admin: Provide administrative support, ensuring accurate and timely data management and compliance with policies and procedures. Manage day-to-day queries from employees.
  • People Engagement & Retention: Assist with implementing and coordinating various People Ops initiatives, including employee celebrations/events, benefits, performance management, and training and development.
  • People Projects: Coordinate various projects, managing timelines, and facilitating communication between teams. Assist in preparing project documentation.
  • Skills Development: Assist in gathering data for skills reporting and maintaining accurate records and supportive documents.
  • Health & Safety: Ensure adherence to health and safety regulations and protocols, including maintaining documentation, conducting inspections, and implementing corrective measures.
  • Training and Development Coordination: Assist in organizing training sessions, workshops, and professional development initiatives for employees.
  • Policy and Procedure: Understand and distribute People Ops-related communications, policies, and procedures.
  • Legislative Compliance: Stay up to date with relevant legislation and ensure compliance.

Core Competencies:

  • Adaptability: Flexibility to adjust to changing circumstances and priorities in a fast-paced and evolving environment, demonstrating resilience and agility.
  • Teamwork: Ability to collaborate effectively with colleagues and stakeholders, contributing positively to team dynamics and achieving shared goals.
  • Customer Service Orientation: Dedication to meeting the needs of internal and external stakeholders, providing exceptional support and service.
  • Initiative: Proactiveness in taking ownership of tasks and projects, seeking opportunities for improvement, and demonstrating resourcefulness in achieving objectives.
  • Technical Proficiency: Competence in utilizing relevant software and tools for administrative tasks, data management, and communication.
  • Ethical Conduct: Commitment to upholding ethical standards and confidentiality in handling sensitive information and adhering to organizational policies and regulations.
  • Microsoft 365: Proficient in utilizing Microsoft Office 365 suite, particularly Excel, for data analysis, reporting, and administrative tasks.

Skills and Experience Required:

  • Bachelor's degree in HR, Business Administration, or related field
  • At least 3-4 years of experience in People Operations administration
  • Experience with People Ops information systems and other People Ops-related software applications
  • Strong knowledge of People Ops laws, regulations, and best practices
  • Ability to handle multiple tasks and priorities in a fast-paced environment

Requirements:

  • Willing to be at the office 5 days a week
  • Must have own transport and valid driver's license

Our client offers a competitive compensation package, opportunities for career advancement, access to professional development resources, and a supportive and inclusive work culture that values diversity and work-life balance.

If you are a motivated and skilled Senior People Operations Administrator with a passion for contributing to a dynamic and fast-paced fintech environment, we encourage you to apply for this exciting opportunity with our client.

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