Export Sales Coordinator

2 weeks ago

Westville, South Africa Fouche & Co Recruitment Full time

Our client operates within the chemical manufacturing and distribution sector, supplying products to a broad international customer base. The business places a strong emphasis on operational efficiency and regulatory compliance. They are committed to responsible practices that support long-term sustainability throughout the value chain.The Export Sales Coordinator will be responsible for managing the complete export order cycle, from order receipt through to documentation and dispatch. The role includes coordinating with internal teams, customers, and service providers to ensure accuracy and timely delivery. This position also supports communication relating to shipment progress and provides initial oversight on export debtor matters. The ideal candidate will maintain high levels of attention to detail while working within defined export procedures.Key Responsibilities:Receive, validate, and process export sales orders in line with customer and manager instructionsConfirm pricing, delivery requirements, and resolve commercial queries as neededCapture orders accurately and manage any post-processing queriesPrepare all export documentation including proforma invoices, costing sheets, and forwarder instructionsUpdate export schedules and maintain shipping filesLiaise with customers to confirm order receipt, transport details, and shipment progressCoordinate with freight forwarders and service providers on bookings, transport availability, and dispatchArrange inspections, hazards declarations, and delivery of cargo when requiredCommunicate stock or availability issues to the Export Sales ManagerManage and track original and copy documentation sent to customersMaintain updated transport rates and ensure accurate information sharingMonitor initial debtor status, address queries, and escalate concerns to the Export Sales ManagerProvide regular updates on shipment departures, arrivals, and documentation statusEnsure adherence to internal processes, accuracy standards, and timelinesKey Attributes:Strong attention to detailProfessional and courteous communicationAbility to work under pressureHigh level of integrity and confidentialityFlexible and able to adapt to changing requirementsRequirements:Matric (Grade 12)At least 2 years' relevant export coordination or administration experienceHAZ/Dangerous Goods shipping experience (preferably with certification)Proficient in Microsoft Office and export-related softwareExperience with Syspro or similar accounting systemsRemuneration:Market-related salary based on experienceOnly shortlisted candidates will be contacted

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