Reservations Consultant
3 days ago
This award winning estate boasts amazing views and high-end service. The Reservations Consultant will report to the Reservations Manager, this role is responsible for accurately handling reservation enquiries, groups, and provisional bookings while delivering exceptional service in a luxury hospitality environment.Candidate Responsibilities:Manage all reservation enquiries, calls, and emails promptly and professionally.Process and administer group bookings and provisional reservations, ensuring accuracy in the PMS.Verify rates, confirmations, deposits, guest information, and special requests.Maintain organised records, guest history, booking accuracy, and statistical data.Review daily arrivals and ensure all reservations are fully confirmed, especially during peak periods.Maximise revenue through strategic upselling and adherence to cancellation/no-show policies.Stay fully informed on room types, facilities, promotions, rates, and all third-party booking channels.Communicate booking details and guest requirements to Operations, Sales, and Front Office teams.Identify and share sales leads; assist with pre-bookings for facilities and experiences.Build strong professional relationships with guests, agents, and internal staff.Uphold service standards, maintain a positive attitude, and support general departmental requirements.Core Criteria:Matric; hospitality or travel/tourism qualification advantageous.23 years experience in a reservations role, ideally within a luxury or 5-star environment.Knowledge of PMS systems and solid understanding of OTAs.Must live in Stellenbosch or its immediate surrounds.Strong sales ability with a guest-focused approach.Excellent communication skillswritten and verbal.Organised, detail-oriented, and able to work under pressure.Proficiency in English; additional languages beneficial.Willing and able to work rotational shifts, including weekends and public holidays.Strong understanding of domestic/international travel, groups, FIT, and business travel.This is a live-out position.
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Reservations Consultant
2 days ago
Stellenbosch, Western Cape, South Africa Wild Dreams Full time R60 000 - R140 000 per yearA beautiful wine estate situated in the Cape Winelands is looking for an experienced RESERVATIONS CONSULTANT to join their team. This award winning estate boasts amazing views and high-end service. The Reservations Consultant will report to the Reservations Manager, this role is responsible for accurately handling reservation enquiries, groups, and...
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Reservations Consultant
2 days ago
Stellenbosch, Western Cape, South Africa Delaire Graff Estate Full time R300 000 - R450 000 per yearNestled between majestic mountains and overlooking the vineyards of Stellenbosch, Delaire Graff Estate is South Africa's most desirable art, hospitality, and wine destination. This magnificent Cape Winelands property boasts two outstanding restaurants, a state-of-the-art winery, exclusive lodges, a destination spa, and luxury boutiques.This is a full-time,...
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Reservations Consultant
3 days ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeThis award winning estate boasts amazing views and high-end service. The Reservations Consultant will report to the Reservations Manager, this role is responsible for accurately handling reservation enquiries, groups, and provisional bookings while delivering exceptional service in a luxury hospitality environment.Candidate Responsibilities:Manage all...
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Reservations Consultant: Delaire Graff Estate
2 weeks ago
Stellenbosch, South Africa Delaire (Pty) Ltd Full timeReporting to the Reservations Manager, the Reservations Consultant (mainly groups and provisionals) is responsible for accurately processing bookings and enquiries while delivering courteous, efficient, and professional service at all times, in line with Delaire Graff Lodges & Spa standards.Main Responsibilities:Handle all reservation enquiries, calls, and...
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Reservations Consultant: Delaire Graff Estate
2 weeks ago
Stellenbosch, South Africa Delaire (Pty) Ltd Full timeReporting to the Reservations Manager, the Reservations Consultant (mainly groups and provisionals) is responsible for accurately processing bookings and enquiries while delivering courteous, efficient, and professional service at all times, in line with Delaire Graff Lodges & Spa standards. Main Responsibilities: Handle all reservation enquiries, calls, and...
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Reservations Manager
2 weeks ago
Stellenbosch, South Africa Exceed Human Resource Consultants Full timeReference: 10786 CDS Consultant: Carina de Swardt Job Description Oversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation. Manage and lead the reservations team, providing coaching, training, and motivation. Maximize room revenue through strategic inventory management and collaboration with the Lodge...
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Stellenbosch, South Africa Tych Business Solutions Full timeMain Responsibilities: Handle all reservation enquiries, calls, and emails promptly and professionally. Accurately process and administer group reservations; managing provisional reservations and update bookings in the PMS; Ensure all rates, confirmations, deposits, guest details, and special requests are correct. Maintain organised records, booking...
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Claims Consultant
4 weeks ago
Stellenbosch, South Africa Exceed Human Resource Consultants Full timeReference: 10743 AV Consultant: Anneke Viviers Job Description Process and manage claims submitted by clients on the portal Review claim details and compare them with the insurer's documentation. Make claims "live" once verified. Prepare daily payments for clients. Process quotes for parts and issue authorizations for suppliers. Ensure payments from insurers...
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Logistics Consultant
3 days ago
Stellenbosch, South Africa Exceed Human Resource Consultants Full timeReference: 9364 NB Consultant: NineBroodryk Job Description: Responsibilities include: Building and maintaining relationships with new and existing clients, including regular visits. Negotiating new contracts. Negotiate transport rates with clients and transporters. Manage volumes. Understand the running cost of a vehicle to determine CPK’s. Analyse...
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Travel / Tour Consultant
2 weeks ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeThis organization champions a handpicked ensemble of independently owned lodges, camps, and hotels scattered across some of Africas most breathtaking landscapes, each property is chosen not just for its luxury, but for its commitment to conservation, community upliftment, and conscious travel. Candidate Requirements A Tour Operating background, to handle...