Reservations Manager
2 weeks ago
Reference: 10786 CDS Consultant: Carina de Swardt Job Description Oversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation. Manage and lead the reservations team, providing coaching, training, and motivation. Maximize room revenue through strategic inventory management and collaboration with the Lodge Sales Manager and external stakeholders. Ensure accurate data management, reporting, and system maintenance on Protel Air. Maintain high standards of guest service, ensuring personalized communication and attention to detail. Handle VIP bookings, special requests, and problem solving with professionalism. Managing all incoming emails, phone calls and messages as required and ensure all guests receive the best service possible. Work closely with other Heads of Departments. Attend meetings, write reports and provide feedback as required. Qualifications Grade 12 and relevant tertiary qualification. 3+ years Reservations Manager experience. Experience in luxury/5* environment preferable. Strong leadership, communication, and people management skills. Knowledge of revenue management principles and systems. Proficiency in hotel booking systems (e.g., Protel Air or similar) Exceptional attention to detail and organizational abilities. Guest-focused with excellent interpersonal skills. Ability to work under pressure in a fast-paced luxury environment. Experienced in MS Office and Excel. Availability to work within opening hours (e.g. public holidays, weekends as required) How to Apply Email your comprehensive CV to If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. We reserve the right to only conduct interviews with candidates of choice. Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. #J-18808-Ljbffr
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Reservations Manager
2 weeks ago
Stellenbosch, South Africa Eendracht Hotel Full timePOSITION TITLE :RESERVATIONMANAGER : Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. RESERVATION MANAGER DUTIES AND RESPONSIBILITIES - Having knowledge of entire Reservation Procedure according to...
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Reservations Manager
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Stellenbosch, South Africa Bushwise Full timeWe are seeking an experienced and service-driven Reservations Manager to lead the Reservations Department of our prestigious 5-star luxury hotel. This is an exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track record in managing reservations for high-end properties. Main responsibilities Oversee all aspects...
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Reservation Manager
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Stellenbosch, South Africa Pro Tem Recruitment Full timeJob DescriptionWe are seeking an experienced and service-driven Reservations Manager to lead the Reservations Department of our prestigious 5-star luxury hotel. This is an exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track record in managing reservations for high-end properties. Main...
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Reservations Manager
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Stellenbosch, South Africa Headspace Global Full timeReservations Manager - Luxury (5 star) Hospitality Experience Required We’re seeking a highly skilled Reservations Manager to lead our team and deliver exceptional service in a luxury hospitality setting. **What You Bring**: Grade 12 and a relevant tertiary qualification in hospitality or a related field Minimum of 3 years’ experience as a Reservations...
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Reservations Manager
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Stellenbosch, South Africa Phoenix Recruitment Full timeDuties: Â Oversee all aspects of the reservations process, ensuring a seamless guest experience from inquiry to confirmation.Manage and lead the reservations team, providing coaching, training and motivation.Maximize room revenue through strategic inventory management and collaboration with the Lodge Sales Manager and external stakeholders.Ensure accurate...
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Reservations Manager
2 weeks ago
Stellenbosch, South Africa CG Recruitment Full timeOversee the full reservations process from initial inquiry through to final confirmation, ensuring a flawless guest experience.Lead, train, and motivate the reservations team to consistently deliver exceptional service.Drive revenue performance through effective yield and inventory management, working closely with the Lodge Sales Manager and other key...
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Reservations And Revenue Manager
2 weeks ago
Stellenbosch, South Africa Wild Dreams Full timeOverview A luxurious Estate is looking for an experienced RESERVATIONS & REVENUE MANAGER to join their team. This role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality...
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Reservations and Revenue Manager
2 weeks ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeThis role is perfect for an experienced and service-driven Reservations Manager to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and proven track record in managing reservations for high-end properties.REQUIREMENTS:Grade 12 and relevant...
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Reservations And Revenue Manager
4 weeks ago
Stellenbosch, South Africa Wild Dreams Hospitality Full timeOverview A luxurious Estate is looking for an experienced Reservations Manager to join their team. This role is perfect for an experienced and service-driven professional to lead the Reservations Department of their prestigious 5-star luxury hotel. A very exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track...
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Reservations & Revenue Manager
1 week ago
Stellenbosch, South Africa Delaire (Pty) Ltd Full timeWe are seeking an experienced and service-driven Reservations Manager to lead the Reservations Department of our prestigious 5-star luxury hotel. This is an exciting opportunity for a dynamic individual with a passion for luxury hospitality and a proven track record in managing reservations for high-end properties.Main responsibilities:Oversee all aspects of...
