Key Account Manager
4 months ago
- Grade 12.
- Degree or Diploma is Sales & Marketing (advantageous).
- Minimum 5 to 7 yearsâ experience in Sales.
- Minimum 5 to 7 years relevant experience managing accounts with customers within Manufacturing field.
- Exports experience, an added advantage.
- Technical sales will be preferred - any prior experience in tech will be an advantage.
- Strong communication skills.
- Computer Literate â MS Office Suite and IBM Notes.
- Strong negotiations skills.
- Excellent team player.
- Proactive and results-driven.
- Sound business acumen.
- Experience in utilising sales reporting tools, e.g. SAP C4C, Qlikview or other, a strong advantage.
Report to the National Sales Manager:
- Proactively manage the business and sales strategy as agreed with Senior Management.
- Produce, analyse and give feedback and recommendations on sales data about customers/items (using Excel spreadsheets, Qlikview and relevant reporting tools).
- Build and maintain strong customer relationships by ensuring regular & disciplined customer visits through use of reporting tools.
- Support the team in resolution of bad debt where necessary.
- Implement call cycles, systems & process to ensure identified Target Account objectives are achieved.
- Maintain sales volume, product mix and selling price by keeping current on supply and demand, changes in trends, economic indicators and competitors.
- Identify and manage low margin customers & products with timeous action plans to improve, respectively.
- Investigate means of reducing costs in terms of formulations of products by collaborating and working closely with the Technical team.
- Effectively manage pricing strategies with customers.
- Manage and implement sales programs by developing sales action plans.
- Achieve all tangible sales & GP budgets with set objectives.
- Constantly develop a healthy pipeline of new opportunities and close within a reasonable timeline.
- Provide four monthly S&OP forecast plan on a monthly basis.
- Provide commercial forecast to support business objectives.
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