Customer Care Representative

4 weeks ago


Johannesburg, South Africa Cletech Recruitment Full time
Duties and Responsibilities
  • Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements, including bundling & consignment orders, free of charge deliveries, returns etc. in a timely and accurate manner.
  • Process stock deliveries to sales representatives in Region, as well as inventory transfers
  • Monitor the complete delivery processes
  • Arrange special deliveries on request
  • Control and send out invoices
  • File ordering documents and related records
  • Handle service complaints from customers and/or sales representatives.
  • Respond to questions from sales representatives, pharmacists, nurses and/or doctors about orders, deliveries, product availability etc.
  • Handle backorders.
Please Note: If you haven't received a response within two weeks, kindly regard your application for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database for future opportunities that align with your qualifications. Additionally, feel free to reach out to us to explore potential career opportunities.

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