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Internal Sales Representative
3 months ago
- Matric
- English with ability to speak/understand Afrikaans
- Vehicle engine / technical knowledge
- Strong customer service and sales skills
- Ability to handle transactions and invoicing efficiently
- Experience in lead generation and after-sales service
- Welcome and assist customers with purchases and technical advice.
- Create customer profiles in the system if not already established.
- Process sales transactions, ensuring accurate invoicing and stock checks.
- Handle payments through various methods and ensure payment is received before releasing products.
- Finalize sales and submit invoices to the Finance Department.
- Monitor and follow up on online orders to upsell or confirm accuracy.
- Provide accurate and timely quotations and follow up to convert to sales.
- Assist with telephonic sales, including stock inquiries and raising purchases.
- Research and engage potential customers, including vehicle modification companies.
- Conduct follow-up calls post-sale to ensure customer satisfaction and promote additional products.