IT Systems and Network Administrator

1 month ago

Durban, South Africa Data Centrix Full time
Qualifications and Experience

Education
  • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, but not required
  • Equivalent practical experience or self-taught expertise will be strongly considered
  • Candidates with non-traditional educational backgrounds who can demonstrate relevant skills and knowledge are encouraged to apply

Experience (2 5 years)
  • Significant experience in IT systems and network administration
  • Candidates with diverse backgrounds are encouraged to apply, including those with:
  • Relevant certifications and hands-on experience
  • A combination of education and practical experience
  • Demonstrated ability to quickly learn and adapt to new technologies

Technical Skills
  • Familiarity with Oracle databases and ability to coordinate with external DBAs
  • Strong knowledge of network administration and performance monitoring tools
  • Experience with software license management, especially Siemens products
  • Proficiency in liaising with software vendors to resolve technical issues
  • Experience in evaluating and implementing new software technologies
  • Familiarity with the installation and maintenance of the specified software applications

Security & Compliance
  • Understanding of network security principles
  • Experience with disaster recovery planning and risk management

Additional Qualifications
  • Certifications such as CCNA or equivalent are desirable
  • Experience with Learning Management Systems (LMS)
  • Willingness to provide support outside regular business hours when necessary

Key Responsibilities

Oracle Database Coordination
  • Perform basic Oracle database administration tasks
  • Coordinate with contracted Oracle DBAs for advanced database requirements
  • Ensure data integrity and assist in data recovery procedures when needed
Network Administration & Performance Monitoring
  • Manage and maintain the company's network infrastructure
  • Monitor network performance and troubleshoot issues to minimize downtime
  • Implement upgrades and enhancements for optimal network efficiency
Software License Management
  • Oversee licenses for Siemens products and other engineering applications
  • Ensure compliance with all software licensing agreements
  • Manage data recovery processes related to licensed software
IT Systems Maintenance & Technical Support
  • Diagnose and resolve IT system faults to prevent downtime
  • Provide technical support to staff, including after-hours assistance when necessary
  • Maintain overall network security, including disaster recovery and risk management strategies
Software Investigation & Future Technologies
  • Investigate future software solutions, such as Process Simulation on Teamcenter
  • Evaluate new technologies to enhance departmental capabilities
  • Provide recommendations on software adoption and integration
Communication & Reporting
  • Liaise with Siemens to create Incident Reports (IR) for identifying and resolving software bugs
  • Provide regular updates to department managers on IT issues and resolutions
  • Collaborate with cross-functional teams to address technical challenges
Software Installation & Maintenance
  • Install and maintain various software applications, including:
  • Oracle Database (with support from DBAs as needed)
  • EMS Server
  • Siemens Process Simulate (Client & Local setup)
  • Foxit Reader
  • Microsoft Teams and Office Suite
  • CAD Exchanger
  • Notepad++
  • JT2Go
  • 7-Zip
  • RCS modules for Process simulation. This will be internally taught.
  • DWG TrueView
Training & Documentation
  • Create comprehensive training materials and IT procedure documentation
  • Research and manage a Learning Management System (LMS) for ongoing staff training
Remote Office Support
  • Provide IT support for remote offices, including tunnel maintenance and uptime monitoring
  • Ensure reliable connectivity and performance for remote operations
Infrastructure Upgrades
  • Continuously evaluate and upgrade IT infrastructure to enhance work efficiency
  • Stay current with emerging technologies and recommend improvements
Siemens Software Issue Reporting
  • Create detailed Incident Reports (IRs) to document software bugs and issues
  • Collaborate with Siemens support team to investigate and resolve software problems
  • Provide clear, comprehensive information in reports to facilitate efficient bug resolution
  • Follow up on IRs to ensure timely resolution of identified issues
  • Maintain a log of all submitted IRs and their statuses
  • Communicate updates on IR progress to relevant stakeholders within the organization

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