L2 Network Engineer

2 days ago


Durban, South Africa Recru-it Full time
Role:
An L2 Network Engineer is responsible for providing second-level support for network issues,
troubleshooting complex network problems and maintaining network infrastructure. Here are some key
responsibilities and qualifications for this role:

Responsibilities:
  • Handle escalated network issues that cannot be resolved by L1 engineers.
  • Troubleshoot and resolve complex problems involving LAN, WAN, and WLAN technologies.
  • Diagnose issues with routers, switches, firewalls, and other network devices.
  • Perform advanced network configurations, including routing and switching protocols.
  • Configure and maintain VPNs and load balancers to ensure security and optimal performance.
  • Monitor network performance using network management tools to ensure minimal downtime and identify potential issues.
  • Conduct regular checks and maintenance of network devices to ensure reliability.
  • Lead the investigation and resolution of major network incidents, ensuring proper root cause analysis and corrective actions.
  • Document incident reports and maintain accurate records of all network-related incidents and actions taken.
  • Optimize network performance by analyzing traffic patterns, bandwidth usage, and device configurations.
  • Collaborate with other IT teams, including security, server, and cloud teams, to maintain a cohesive IT infrastructure.
  • Work closely with vendors to resolve hardware or software issues and assist with network upgrades and installations.
  • Ensure network compliance with security policies, performing regular audits, and updating firewall rules and configurations.
  • Provide technical guidance and mentorship to L1 engineers and assist them in solving network-related issues.

Qualifications:
  • 8 years in network engineering or administration, with exposure to complex troubleshooting and network management.
  • Hands-on experience with routers, switches from vendors such as Cisco, Juniper, and other vendor devices.
  • Knowledge of WLAN technologies and wireless network management.
  • Familiarity with SD-WAN technologies.

Monitor (uptime, CPU & RAM usage & reporting):
  • Cisco switches
  • Meraki switches
  • Cisco APs
  • Meraki APs

Configure, troubleshoot and maintain (ACLs, rules and firmware):
  • Cisco switches
  • Meraki switches
  • Cisco APs
  • Meraki APs
  • Meraki firewalls
  • FortiGate firewalls







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