Senior Broker

1 month ago

Cape Town, South Africa Staff Solutions Recruitment Full time
Duties:
  • Prospecting for new business from new clients and mining the stores database.
  • Educating prospective clients on the value proposition of owning physical gold.
  • Transacting a sales using the Company's sales processes and system.
  • Promoting new launches with existing and potential clients.
  • Ensuring that clients needs are properly diagnosed and ensuring that the client understands why they are buying gold coins.
  • Attending to client enquiries and providing clients with feedback on deliveries and payments as necessary.
  • Greeting clients and making them feel comfortable.
  • Following the company's processes properly to ensure that the client has a great experience.
  • Opening and closing the store.
  • Cleaning the store.
  • Merchandising i.e. putting the product out and packing it away.
  • Stock control - two stock takes a day.
  • Following the Company's policies, procedures, rules and regulations.
  • Safeguarding the Company's property and keys to the store.
  • Being vigilant and attentive to security risks such as fraud..
  • Adhering to the Company's Policies, procedures, standards, rules and regulations governing FICA, OHS, Second-Hand Goods Act, CPA.
  • Must be able to work within a team and fit in.
  • Solve conflict effectively if necessary.
Requirements:
  • Must have a strong track record in sales, particularly demonstrating networking and prospecting capabilities.
  • Must be well presented, well spoken and likeable.
  • Must be able to build and maintain positive client and team member relationships.
  • Must be trustworthy and reliable.
  • Must be willing and able to following Company policies, procedures, rules and regulations.
  • Must be consistent in efforts.
  • Must be healthy, sober and energetic.
  • Must enjoy learning i.e. learning about clients, products, the economy, news and gold.
  • Must have some ambition - career opportunities exist to be a manager. Only strong sale performers are appointed as managers as they have to lead by example.
  • Must be happy to work shifts, which staff appreciate. It gives them flexibility in the day.
  • Must be prepared to work every second weekend.
  • Entrepreneurial background or mindset will be advantageous.
  • Must want to earn well.

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