Claims Manager

Found in: Talent ZA 2A C2 - 2 weeks ago


Pretoria, South Africa Network International Full time
Role's Purpose:
Lead claims operations, ensuring efficient processing and customer satisfaction. Manage a team, implement best practices, and collaborate with stakeholders.

Experience & Qualification Criteria:
  • Degree in Commerce, Insurance, Law or other related field
  • 5 years of claims management experience as well as short term insurance
  • Certificate of proficiency in insurance, or higher
  • Strong knowledge of insurance principles and regulations
  • Excellent communication and leadership skills
  • Proficiency in English and Portuguese

Primary Responsibilities:

  • Claims Management: Oversee end-to-end claims process, ensuring compliance and accuracy.
  • Team Leadership: Lead and support claims team for optimal performance.
  • Quality Assurance: Maintain high standards in claims handling and documentation.
  • Customer Service: Address inquiries and concerns, providing timely assistance.
  • Fraud Detection: Identify and investigate potential fraud cases.
  • Compliance: Ensure adherence to insurance regulations and guidelines.
  • Performance Management: Analyze trends and metrics to optimize operations.
  • Stakeholder Collaboration: Work with other departments to address complex issues.
  • Reporting: Prepare reports and analyses for management review.

How to Apply:

If you meet the above requirements, please send your resume DIRECTLY
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