Sales Operations Manager

3 weeks ago


Midrand, South Africa HR Genie Full time

Our client is looking for a dynamic and experienced professional to join their team as a Sales Operations Manager (Business Manager).

Responsibilities:
  • Align commercial and marketing strategies with overall business objectives.
  • Provide strategic insights to drive commercial success and ensure effective execution of commercial plans.
  • Facilitate collaboration among sales, marketing, finance, and operations teams.
  • Develop and implement lead classification and management processes for optimal conversion rates.
  • Oversee the design and management of sales systems, including CRM platforms, ensuring efficiency and user adoption.
  • Analyze sales data to identify trends, performance gaps, and improvement opportunities.
  • Prepare regular performance reports and recommend actionable strategies.
  • Manage the commercial pipeline to ensure accurate forecasting and mitigate risks.
  • Handle commercial contract renewals for strategic and regional clients.
  • Monitor adherence to commercial policies and implement improvements where necessary.
  • Drive continuous improvement initiatives to enhance sales operations efficiency.
  • Conduct regular sales meetings to update performance metrics and coordinate special projects.
Key Skills:
  • Execution Sales Skills: Ability to identify, tackle, and grow business opportunities.
  • Strategic Thinking: Adept at aligning plans with business objectives and market trends.
  • Strong Communication: Exceptional verbal, written, and interpersonal skills for effective collaboration.
  • Analytical Skills: Proficient in data analysis to drive insights and decision-making.
  • Problem-Solving: Creative approach to addressing challenges and developing innovative solutions.
  • IT Proficiency: Skilled in Microsoft Office Suite and CRM tools.
  • Agile Skills: Ability to manage multiple tasks and prioritize effectively.
  • Results-Oriented: Focused on achieving goals and driving positive outcomes.
  • Minimum of 6-8 years of relevant experience, with at least 4 years in a management role within sales or sales support.
  • Experience in the logistics industry or similar sectors is a strong asset.
  • Fluent in English, with additional languages considered a bonus.
Qualifications:
  • Bachelors degree in Business Administration, Sales, Marketing, or a related field.


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