EXECUTIVE HOUSEKEEPER
1 week ago
CORE WORK ACTIVITIES Managing Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock to ensure adequate supplies.Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.Supports and supervises an effective inspection program for all guestrooms and public space.Communicates areas that need attention to staff and follows up to ensure understanding.Ensures all employees have proper supplies, equipment and uniforms. Managing Departmental CostsParticipates in the management of the departments controllable expenses to achieve or exceed budgeted goals.Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensuring Exceptional Customer ServiceResponds to and handles guest problems and complaints.Strives to improve service performance.Empowers employees to provide excellent customer service.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources ActivitiesParticipates as needed in the investigation of employee accidents.Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.Ensures employees understand expectations and parameters.Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Observes service behaviors of employees and provides feedback to individuals.Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.Participates in the employee performance appraisal process, providing feedback as needed.Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.Participates in employee progressive discipline procedures.
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Executive Housekeeper
1 week ago
Cape Town, South Africa Portside Consulting Full timeWe are seeking a highly experienced **Executive Housekeeper** to lead and manage the housekeeping department at our luxury hotel or resort. The Executive Housekeeper will be responsible for overseeing a team of housekeeping staff, ensuring that all cleaning, maintenance, and service standards are met, and contributing to an exceptional guest...
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Executive Housekeeper
1 week ago
Cape Town, Western Cape, South Africa Hyatt Hotels Corporation Full time R1 200 000 - R1 800 000 per yearHyatt Regency Cape Town is seeking an experienced, strategic, and results-driven Executive Housekeeper to lead our Housekeeping team in delivering exceptional cleanliness, comfort, and luxury experiences for our guests. This role is pivotal in maintaining Hyatt's world-class standards, elevating guest satisfaction, and driving operational excellence across...
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Executive Housekeeper
7 days ago
Cape Town, South Africa Sun International Full time**Job Purpose** The Executive Housekeeper is responsible to oversee the contracted housekeeping management services in the effective day-to-day team management and delivery of housekeeping operations (including room cleaning; public areas cleaning, valet and turndown services), kitchen and back-of house cleaning services (change rooms; BOH corridors,...
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Executive Housekeeper
2 days ago
Cape Town, South Africa Premier Hotels & Resorts Full timeA **4-star hotel in Cape Town** is looking for a **dynamic and experienced Executive Housekeeper** to lead our housekeeping team with excellence. If you have a passion for maintaining impeccable standards and creating a welcoming environment, we’d love to hear from you! **Key Responsibilities**: Oversee the entire housekeeping department, ensuring smooth...
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Executive Housekeeper
2 days ago
Cape Town, South Africa Vine Full timeOur client a 5 star establishment is currently recruiting for a Executive Housekeeper. You will be responsible for Planning, Budgets, Staff and Project Management as well as the Hospitality Maintenance Department. Housekeeping covers all Hospitality outlets including Hotel, Spa, Bistro. **Job Requirements**: Matric Hospitality Qualification preferable 5...
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Executive Housekeeper
2 days ago
Cape Town, South Africa Bidvest Prestige Full time**ROLE PURPOSE** Compete against a standard of excellence by setting high performance standards for the HSK Team. Responsible for the compliance of the hotels specific cleaning and hygiene requirements while maintaining a high standard of cleanliness in line with the SLA **MAIN OUTPUTS** - Establish, review, updating and implementing of Housekeeping...
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Asst. Executive Housekeeper
7 days ago
Cape Town, South Africa Crew Life at Sea Full timeKey Responsibilities: - Assist the Executive Housekeeper in managing the daily operations of the housekeeping department **onboard the cruise ship** - Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and public area cleaners - Monitor and maintain cleanliness, hygiene, and organization of guest cabins...
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Executive Housekeeper
2 weeks ago
Cape Town, South Africa Phoenix Recruitment Full timeDuties: Strategic Leadership & Operations: Lead, mentor, and inspire the housekeeping team to deliver excellence across guest rooms, public areas, back-of-house spaces and laundry operations.Develop and implement strategies to enhance service quality, operational efficiency and team engagement.Monitor and report on departmental KPIs, including guest...
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Executive Housekeeper
1 week ago
Cape Town, Western Cape, South Africa Propr Full time R250 000 - R450 000 per yearAre you a hands-on leader with an eye for detail and a passion for creating exceptional guest experiences?Propr is looking for an experienced Head of Housekeeping to lead our housekeeping team across a growing portfolio of short-term rental properties in Cape Town. As our Head of Housekeeping, you'll oversee the cleanliness, presentation, and efficiency of...
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Executive Housekeeper
4 days ago
Cape Town, South Africa PULLMAN Full time**Company Description** **"Why work for Accor?"** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
