Branch Administration Coordinator

Found in: Talent ZA 2A C2 - 2 weeks ago


Cape Town, South Africa Time Personnel Full time
REQUIREMENTS
  • Grade 12, Qualification in business Administration advantageous
  • Min 5 years Proven experience in a related role with strong administration and excel skills .
  • Understanding of financial management, including budgeting and reporting.
  • Knowledge of procurement regulations, ethical practices, and industry trends - must be willing to open containers and check on stock in the containers.
  • Excellent organizational and time-management abilities.
  • Effective written and verbal communication skills and preferably knowledge of industry- specific regulations
  • Good interpersonal skills and not be afraid to pick up the phone and call customers and service providers.
  • Methodical and deadline driven.
  • Ability to manage quotes and follow up on quotes with customers.
  • Provide support to the branch manager and operations team.
  • Team player and willing to assist team members.

DUTIES

Operations
  • Control and manage the Repairs and Maintenance processes and procedure for the branch. Includes proper filing of all documentation.
  • Submit daily Timesheets for the branch
  • Assist Branch Manager with overlooking and controlling of the yard activities.
  • Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
  • Request quotes from suppliers for maintenance or transport.
  • Prepare the purchase requisition for quotes received from suppliers and submit to procurement
  • Facilitating communication between the branch, other departments and management, ensuring that the information flows smoothly
Customer Service
  • Assist with loading quotes on Syrinx.
  • Ensuring that the branch provides excellent customer service and keeps customer informed of deliveries, collections and maintenance schedules.
  • Liaising with customers daily to check on service delivery and customer satisfaction
  • Address customer concerns, inquiries and resolve issues in a timely and professional manner
  • Resolving all customer queries related to invoices and statements. Escalate all matters that cannot be resolved.
Stock control
  • Ensure weekly stock counts of the branch stores for materials is done.
  • Open containers and check on stock in the containers.
  • Discrepancies need to be investigated and reported
  • Implement inventory management that allows accurate tracking of stock levels
  • Conduct regular physical audit of the stock and compare physical inventory with what's recorded in the "system"
Financial Management
  • Sending invoices to Finance for payment of suppliers after work is completed
  • Manage the debtors book and make sure that this does not fall behind and attend to outstanding accounts. Escalate all matters that cannot be resolved.
  • Analyze Financial reports to identify areas of improvement

Salary: R22 - R25k CTC, Medical Aid and Provident fund compulsory, negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.


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