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Senior Debtors Administrator

4 weeks ago

City of Johannesburg Metropolitan Municipality, South Africa Limpopo Personnel Full time
Minimum requirements:
  • A minimum of 5 years of proven experience in a debtors or collections environment
  • An accredited relevant diploma or bachelor's degree
  • Clear ITC record
  • Advanced proficiency in Microsoft Word, Excel, and Outlook
  • Experience with Great Plains 18 (advantageous)
  • Knowledge of credit laws and regulations
  • Familiarity with credit risk assessment techniques, collections, and financial analysis
  • Ability to develop and implement credit policies and procedures
  • Possession of a valid driver's license and own vehicle
  • Willingness to visit customers in rural areas and informal settlements
Required attributes:
  • Strong analytical and problem-solving skills
  • Excellent communication and negotiation abilities
  • Effective interpersonal skills
  • Exceptional numerical aptitude
  • Ability to work productively, efficiently, deadline orientated and attention to detail and quality
  • Must be resilient and agile
  • Must maintain a professional demeanor, be approachable, and focus on customer service
  • Capacity to perform effectively in a high-pressure environment
Role and responsibilities:
  • Research and evaluate clients' creditworthiness.
  • Create credit scoring models to predict risk.
  • Approve or reject credit requests based on credibility, potential revenue, and projected losses.
  • Negotiate credit terms with clients.
  • Monitor payments.
  • Maintain records of credit applications.
  • Develop, review, and update the company's credit policies.
  • Follow up with clients to manage debt settlements and trade agreements.
  • Ensure that all credit procedures comply with regulatory standards.
  • Provide professional reports to senior management.