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Receptionist

4 weeks ago

Cape Town, Western Cape, South Africa PPS Full time
Job title : ReceptionistJob Location : Western Cape, Cape TownDeadline : March 17, 2025Quick Recommended Links
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Ideal experience:

  • Proven experience as a Receptionist or Front Office Administrator, preferably in a client-facing environment.
  • Experience in the financial services industry and particularly the investment industry will be an advantage.
  • Knowledge of office management procedures, including but not limited to health and safety and facilities management processes.  

Ideal qualifications:

  • Minimum Matric
  • Supporting Office Management or Business Administration Diploma would be ideal.

Duties and Responsibilities

Reception & Visitor Management:

  • Welcome clients and providing exceptional client experience.
  • Manage a visitor log and ensure all visitors are signed in and out appropriately.
  • Notify relevant employees / stakeholders of visitor arrivals.
  • Organise appointments and maintain meeting room bookings, ensuring they are prepared (including catering arrangements where required).

Telephone & Communication Management:

  • Efficiently manage incoming calls and emails, ensuring timely responses and accurate routing.

Administrative Support:

  • Provide general administrative support, including typing, filing, photocopying, and scanning.
  • Prepare and distribute documents, reports, and presentations as required.
  • Manage office supplies and ensure adequate stock levels.
  • Maintain accurate records and databases for all but not limited to office management purchases and orders.

Client Relationship Management:

  • Build and maintain positive relationships with clients and visitors.
  • Respond to client inquiries and requests and anticipate client needs and proactively offer assistance.
  • Ensure client confidentiality is maintained at all times.

Front Office Management:

  • Maintain a presentable and professional front desk area.
  • Manage incoming and outgoing mail and deliveries.
  • Oversee the use of office equipment and ensure it is in good working order.
  • Liaise with facilities and vendors for maintenance and repairs.

Other Duties:

  • Supporting and adhoc duties as assigned by the Facilities Manager to ensure the efficient operations of the office. 
  • Based on the nature of our business, honesty and integrity are inherent requirements for our roles.
  • Administrative / Management  jobs