Customer service

2 months ago


Cape Town, South Africa Isilumko Staffing (JHB) Full time

One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract. 

Responsibilities:

  • Offer and driving 5 star service to the driver partners 
  • Come up with new initiatives 
  • Handling time 
  • Time tracking
  • Review vehicle documents 
  • Offer solutions to driver partners
  • Troubleshooting
  • Onboarding of partner drivers 

Must have:

  • Matric
  • No less than 4- 6 years' customer service experience, ideally international campaign exposure 
  • Able to think outside of the box
  • Solutions driven 
  • Energetic
  • Able to work on PowerPoint, Google docs / sheets 
  • Excellent English communication
  • Deadline driven
  • Analytical 
  • Time management
  • Customer orientated 
  • Clear criminal record 


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