Apple Support Engineer
1 week ago
- Work with cutting-edge Apple technologies
- Collaborate with industry experts and grow your IT career
- Competitive remuneration and certification opportunities
Key Responsibilities:
- Appointment Management Manage daily schedules, confirm appointments, and ensure timely arrival
- Appointment Resolution Fulfil client requirements, complete documentation, escalate unresolved issues, and ensure payment collection when required
- Administration Submit completed documents, process payments, and manage support tickets efficiently
- General Adhere to company policies, maintain a professional appearance, and deliver top-notch customer service
Qualifications:
- Matric Certificate
- Apple Support Professional (ASP) Certification
- JAMF Engineer Certification (JAMF 100 & 200)
- MCNA & MCRE Certifications
- Ruckus Support Engineer Certification
- Maintain a 20 000-point average in Apple SEED
- Valid drivers license
If you have a service-driven mindset, a proactive attitude, and a passion for delivering outstanding IT support, apply now
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