Customer Service Representative

1 week ago


Cape Town, Western Cape, South Africa Digicape Apple Premium Reseller Full time
Job Overview

Digicape Apple Premium Reseller is seeking a skilled Retail Sales Consultant to provide exceptional customer service and sales support. The ideal candidate will be able to effectively communicate with clients, address their queries, and meet their needs.

Key Responsibilities
  • Build and maintain strong relationships with clients through professional face-to-face communication.
  • Address telephonic queries in a timely and efficient manner.
  • Accurately complete quotations as per client requests.
  • Familiarise yourself with new products and services.
  • Complete training sessions assigned by your manager.
Desired Qualifications
  • Ability to follow up and convert sales leads.
  • Effective communication skills to convey new product developments to prospective clients.
  • Good attention to detail and follow-up.
  • Strong knowledge of the local retail market.
  • Excellent technical skills.
  • Understanding of clients' needs.
  • Strong numeracy skills with the ability to make accurate calculations quickly.
  • Effective people relationship building skills and ability to develop rapport.
  • Verbal and written communication skills.
  • Able to work on multiple tasks simultaneously.
Disclaimer

If you do not hear back from us within 1 week from when your application has been received, you can consider your application unsuccessful.



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