Data Processing

2 months ago


Johannesburg, South Africa PST.AG Full time

We are seeking a detail-oriented Team Lead Data Processing to join our data operations which include data mining, analysis, processing and quality checks. As a Team Lead Data Processing, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads and be a liaison between our Regulation Managers/Researchers and Data Entry Specialists. This is a new role and requires exploration and innovative thinking.As a Team Lead Data Processing you will:Communicate tasks assigned by the company’s Regulation Managers (RM) to the Data Entry Specialists (DES).Organize the working schedules of the DES.Liaise with all workflow participants and act as the point of contact to progress actions.Provide and maintain documentation.Implement, optimize and automate workflows.Write requirements for other teams.Conduct individual coaching and group training sessions.Perform quality checks.Manage your team.Provide reports on the progress of list processing and results of individual DES.Train new DES team members on the workflows.Manage the DES teamCoordinate tasks and work schedulesPerform quality checks.Provide Reports.Conduct trainings.Essentials:Bachelor’s or Master’s degree in project management any related field3+ years of experience as project coordinator/manager, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teamsExperience in managing workflows and organizing team members in different time zonesExperience in working with multiple stakeholdersExperience in conducting sessions of coaching, mentoring, training in a remote formAbility to lead and organize a team for maximum efficiencyStrong attention to detail.Must Have:Leadership experience Understanding of large language models ( LLM )


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