Patient & Guest Relations Officer (Medi-Aesthetic)
1 month ago
PATIENT & GUEST RELATIONS OFFICER (Medi-Aesthetics)
FRANSCHOEK - Cape Winelands (Western-Cape) - South Africa
STARTING DATE: A.S.A.P / 01 September 2024
REPORTS to: Managing Director
TRADING HOURS & SHIFTS:
- Tuesday to Sunday (days off rotate)
- 08:30 - 18:00 including break
- CLOSED on Mondays & Select Public Holidays
- 15 Working days off per annual leave cycle
REMUNERATION & COMPANY BENEFITS:
- R15,000 per month (Gross)
- Incentives (at management's discretion)
- Medical Aid contribution
QUALIFICATIONS:
- Matric (Grade 12) / Senior National Certificate
- Somatology / Health & Skin Care / Cosmetology related diploma - BONUS
- ITEC / CIDESCO / CIBTAC / City & Guilds / SAAHSP or similar internationally accredited qualification - BONUS
- Medical association certification - BONUS
- Secretarial or Personal Assistance certification - BONUS
SKILLS & EXPERIENCE:
- Beauty or Spa qualification is preferred
- Beautifully groomed & well presented, the face of the business
- Experience operating the front desk of an Aesthetic Clinic, Day Spa or Salon
- Knowledge & understanding of various aesthetic & beauty treatments / products and terminology
- Exceptional guest/patient relations
- Computer literate & skilled in booking software
- Social Media & MS Office savvy
Professional abilities:
- Proactive & solution focused
- Service excellence orientated, professional at all times
- Courteous, friendly and welcoming nature
- Able to multi-task
- Liaise with senior management, staff and vendors accordingly
- Previous experience in a senior / managerial role is an advantage
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Franschhoek, South Africa MF Spa & Beauty Placements Full timePATIENT & GUEST RELATIONS OFFICER (Medi-Aesthetics)FRANSCHOEK - Cape Winelands (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 September 2024REPORTS to: Managing DirectorTRADING HOURS & SHIFTS:Tuesday to Sunday (days off rotate)08:30 - 18:00 including breakCLOSED on Mondays & Select Public Holidays 15 Working days off per annual leave...
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