Customer Account Administrator

7 days ago


Pretoria, South Africa HandPicked Recruitment Full time
Duties will be, but are not limited to:
  • Process customer quotes and orders accurately and in a timely manner.
  • Maintain customer accounts and update information as needed.
  • Respond promptly to customer inquiries via phone, email, or in-person.
  • Resolve customer issues and complaints efficiently and professionally.
  • Collaborate with sales and other internal teams to ensure customer satisfaction.
  • Generate quote requests and jobs and follow up on outstanding payments.
  • Assist with inventory management and tracking of product availability.
  • Prepare reports and analyse customer data to identify trends and opportunities for improvement.
  • Maintain confidentiality of customer information and adhere to data protection policies.

Please note: Only shortlisted candidates will be contacted

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