E-Learning Support Technician
3 weeks ago
Responsibilities:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:
- Provide telephonic and ticket-based support for E-Learning issues (Level 1).
- Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
- Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
- Participate in both the development and back-end maintenance of learning platforms.
- Extend your knowledge and expertise through specialized, team-led training sessions.
- Participate in rigorous site testing and debugging processes.
Requirements:
Qualifications and experience:
- A Bachelorâs degree in Computer Science, Information Technology, or a related field is highly recommended, or
- A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
- Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
- A foundational understanding of Moodle or other Learning Management Systems (LMS).
- Proficiency in identifying and resolving technical issues.
- Experience in CSS, MySQL and basic PHP is a plus.
- Proficient in Microsoft 365.
- Openness to learning new programming languages and frameworks.
- Outstanding communication skills with a customer-centric orientation.
- Professional use of English (written and spoken).
- Strong analytical and problem-solving abilities.
- Capability to work effectively both within a team and independently.
- Quick adaptability to a fast-changing technological environment.
- Capacity for handling sensitive client material and intellectual property with discretion.
- A mindset that values innovative and out-of-the-box thinking.
- Stable, adaptable with a high-stress tolerance in a mature way.
- Strong knowledge of web service/API technologies such as SOAP and REST.
- Proficiency in PHP (preferable) and experience with MySQL databases.
- Experience in the delivery of complex solutions.
- Knowledge of and ability to understand business concepts and evaluate the impact of business changes on systems.
- Experience implementing application security standards.
- Company Applications: Open Journals Systems and Open Monograph Press
-
E-Learning Support Technician
2 months ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology. Responsibilities: In this role of...
-
E-Learning Support Technician
2 months ago
Cape Town, South Africa Persona Staff Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.Responsibilities: In this role of...
-
E-Learning Support Technician
3 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology. Responsibilities: In this role of...
-
E-Learning Support Technician
3 weeks ago
Cape Town, South Africa Persona Staff Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.Responsibilities: In this role of...
-
E-Learning Operations Manager
1 week ago
Cape Town, Western Cape, South Africa Xceptor Full timeJob Title:E-Learning Operations ManagerCover Letter or Resume?We are seeking a skilled E-Learning Operations Manager to join our team at Xceptor. This full-time position is responsible for managing the day-to-day operations of our Education Services function, ensuring a smooth user experience and effective learning management system (LMS)...
-
Cloud Infrastructure Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeKey Role in Cloud Infrastructure Maintenance and GrowthE-Merge, a leading provider of cloud Contact Center and CRM solutions, is seeking a highly skilled Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure.This exciting opportunity delivers services to all key clients and requires a...
-
Trainee: Field Service Technician, E&a
6 months ago
Cape Town, South Africa Wärtsilä Full time**Trainee: Field Service Technician, E&A**: Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future -proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy...
-
Cloud Infrastructure Support Specialist
1 month ago
Cape Town, Western Cape, South Africa E-Merge Full timeWe are seeking a highly skilled Infrastructure Support Engineer and Linux expert to join our team at E-Merge, a leading provider of cloud Contact Center and CRM solutions in Southern Africa. This is an exciting opportunity for a top professional to perform a key role in the maintenance, growth, and support of our cloud infrastructure, delivering services to...
-
IT Support Technician
6 months ago
Cape Town, South Africa Tower Group Full timeThe IT Support Technician is also responsible for driving IT strategy in the company and ensuring we maximise the benefit and use of the current technology. **You will be reporting to the Senior IT Technician and will be expected to perform the below duties**: **Support Ticket System** - Assisting clients and staff via our support ticketing system -...
-
Desktop Support Technician
4 months ago
Cape Town, South Africa Disruptive IT Full time**Role Description** This is an on-site contract role for a Desktop Support Technician at Disruptive IT Client in Cape Town. The Desktop Support Technician will be responsible for providing technical support, troubleshooting desktop computers and printers, and performing computer repairs on a day-to-day basis. **Qualifications** - Desktop Computers and...
-
Learning and Development Facilitator
6 months ago
Cape Town, South Africa Plus1X Solutions (Pty) Ltd Full time**Job Title: Internal Learning and Development Facilitator** **Position Overview**: We are seeking a dynamic and experienced Internal Learning and designing, delivering, and evaluating training programs tailored to the needs of our employees across various departments within the company. This role plays a vital part in enhancing the skills, knowledge, and...
-
IT Support Technician
8 months ago
Cape Town, South Africa Belmond Full timeAs an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...
-
IT Support Technician
8 months ago
Cape Town, South Africa Belmond Management Full timeAs an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...
-
Digital Learning Administrator
1 month ago
Cape Town, South Africa UX Design Institute Full time**Digital Learning Administrator** **About UX Design Institute** UX Design Institute is the global leader in online UX education and certification. We empower individuals and teams worldwide to become better UX professionals. On a mission to provide world-class education to the next generation of UX professionals and leaders, we are seeking talented...
-
IT Support Technician
6 months ago
Cape Town, South Africa Southern Shore Recruitment Agency Full time**IT Support Technician** **CBD** **R15 000.00 CTC** Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited...
-
Desktop Support Technician
1 month ago
Cape Town, South Africa Faircape Full timeThe Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities. The Faircape Group has an exciting opportunity for a **Desktop Support Technician** to join...
-
IT Support Technician
6 months ago
Cape Town, South Africa Techsome Full timeMINIMUM REQUIREMENTS QUALIFICATION: - Matric - A+ - N+ - Drivers license (must have own transport) COMPETENCIES - Clear Communication - Relationship Building - Problem Solving - Analytical Thinking - Administration DUTIES AND RESPONSIBILITIES Hardware and Software IP Printer setup and setup for scanning and secure printing. CCTV Installation, user...
-
Learning Support Teacher
2 months ago
Cape Town, South Africa Curro Holdings Ltd Full time**At Curro,** **we care.**: **Learning Support Teacher**: **Meridian Pinehurst** **Vacancy Reference: 22285**: **What are we looking for?** We are looking for someone with the following experience, qualifications and /or skillsets: - An appropriate academic and professional education qualification from a recognised institution. - Relevant experience in a...
-
Cape Town, Western Cape, South Africa E-Merge Full timeAre you a seasoned Java expert with a passion for e-commerce and leadership? We're seeking an experienced Team Lead to oversee our SAP Commerce Cloud (Hybris) technology stack and lead a team of developers in Cape Town.We're looking for someone who can provide technical solutions to enterprise problems, design scalable and high-performance solutions using...
-
IT Support Technician
6 months ago
Cape Town, South Africa SydSen Recruit Full timeWestern Cape, Cape Town Region - Negotiable Monthly Basic Salary (Market related, Negotiable) IT Support Technician - Milnerton - Cape Town Our client is looking for a enthusiastic, capable and skilled **IT Support Technician **to join their team. This position primarily involves providing IT support for various systems and will be required to travel...