![HR Genie](https://media.trabajo.org/img/noimg.jpg)
Licensing Desk Consultant
1 month ago
We pride ourselves on our culture that is made up of impeccably skilled, passionate professionals. Our team varies from veterans of the industry to fresh faced young bloods who are ready to shape the future.
We have a vacancy for a Licensing Desk Consultant.
Hybrid working model, office based in Centurion.
Job DescriptionThe Licensing Desk Consultant will be responsible for providing accurate and competitive quotes for various software licensing products, including Microsoft Cloud Solution Provider (CSP), Microsoft Open Value (OV), Microsoft Products and Services Agreement (MPSA), Microsoft Campus Agreements, and Adobe Acrobat. This role requires a deep understanding of licensing models, pricing structures, and the ability to communicate effectively with customers and internal teams.
Responsibilities:
1. Quoting Process Management:
- Oversee the end-to-end process of generating quotes for Microsoft CSP, OV, MPSA, Campus Agreements, and Adobe Acrobat.
- Collaborate with sales teams and customers to gather necessary information for accurate quoting.
- Utilize licensing tools and resources to determine the most suitable licensing options for customers' needs.
- Ensure all quotes are prepared accurately, reflecting current pricing, terms, and licensing requirements.
- Manage multiple quotes simultaneously, prioritizing urgent requests and meeting deadlines.
2. Licensing Compliance:
- Maintain a thorough understanding of licensing agreements and compliance requirements for Microsoft and Adobe products.
- Ensure all quotes adhere to licensing guidelines and compliance standards.
- Verify customer eligibility for specific licensing programs and agreements.
- Collaborate with legal and compliance teams to address any licensing-related issues or concerns.
3. Customer Support and Communication:
- Serve as a primary point of contact for customer inquiries related to licensing quotes and agreements.
- Provide guidance and clarification to customers regarding licensing options, pricing, and terms.
- Address customer concerns or objections effectively, striving to maintain positive relationships.
- Communicate proactively with sales teams and customers to provide updates on quote status and resolve any issues promptly.
4. Documentation and Recordkeeping:
- Maintain accurate records of all quotes, agreements, and correspondence related to licensing activities.
- Ensure proper documentation of licensing terms, pricing, and agreements in internal systems.
- Generate reports as needed to track quoting activity, trends, and outcomes.
- Support auditing processes by providing necessary documentation and information related to licensing transactions.
5. Understanding Microsoft Licensing Models and M365 Licenses:
- Possess a deep understanding of Microsoft licensing models, including per-user vs. per-device licensing, subscription-based models.
- Stay up-to-date on the various Microsoft license models (OV, MPSA, Campus and CSP)
- Advise clients on selecting the appropriate M365 licenses based on their organizational requirements, user roles, and compliance needs.
- Assist clients in understanding the implications of different license options on monthly billing and cost optimization strategies.
Qualifications:
Experience:
- Experience with Microsoft licensing programs such as CSP, OV, MPSA, and Campus Agreements is highly desirable.
- Familiarity with Adobe licensing models and products, particularly Adobe Acrobat, is an advantage.
Knowledge:
- In-depth understanding of software licensing concepts, terms, and agreements.
- Proficiency in using licensing tools and resources to generate accurate quotes and determine licensing options.
- Knowledge of Microsoft and Adobe product suites and licensing models.
- Familiarity with regulatory and compliance requirements related to software licensing.
Skills:
- Strong analytical skills with the ability to interpret complex licensing agreements and pricing structures.
- Excellent attention to detail and accuracy in preparing quotes and documentation.
- Effective communication skills, both verbal and written, with the ability to articulate licensing concepts clearly to internal teams and customers.
- Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
- Customer-focused mindset with a commitment to delivering high-quality service and support.
Software Proficiency:
- Proficient in Microsoft Office suite.
- Familiarity with licensing management tools and software platforms is desirable.
-
Licensing Desk Consultant
2 weeks ago
Centurion, Gauteng, South Africa HR Genie Full timeWe pride ourselves on our culture that is made up of impeccably skilled, passionate professionals. Our team varies from veterans of the industry to fresh faced young bloods who are ready to shape the future.We have a vacancy for a Licensing Desk Consultant.Hybrid working model, office based in Centurion. Job DescriptionThe Licensing Desk Consultant will be...
-
Manager: IT Service Desk
4 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...
-
Administration License Consultants Centurion
4 weeks ago
Centurion, South Africa Career Crew (Pty) ltd Full time**Job description: Vehicle License Administrators** See benefits below. **Skills**: Be thorough and pay attention to detail. Have a very strong administration background Must have excellent communication skills both written and verbal. Able to work well with others. Able to work on your independently. Sensitivity and understanding Flexible and open...
-
Administration License Consultants Centurion
2 weeks ago
Centurion, Gauteng, South Africa Career Crew (Pty) ltd Full timeJob description: Vehicle License AdministratorsSee benefits below.Skills:Be thorough and pay attention to detail.Have a very strong administration backgroundMust have excellent communication skills both written and verbal.Able to work well with others.Able to work on your independently.Sensitivity and understandingFlexible and open to changeCustomer service...
-
Ops Man: Serv Desk Supp
4 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...
-
Sales Consultant
7 days ago
Centurion, South Africa Dynamic HCD Full time**External / New Business Sales Consultant - IT Specialist** **Duties & Responsibilities** An IT Solutions provider to the corporate markets is experiencing a consistent expansion in their client base, and is looking to employ a representative to serve this promising market. They have been in business since the early 2011 and specialise in Hardware,...
-
Ops Spec: Sam Microsoft Licensing
2 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Cloud Platform Solutions Department ITSS Position reports to Specialist: Software Contract Managemen Job grade S6 Core Description The primary role of a Software Asset Management (SAM) specialist is to reduce the compliance risks of our customers and enable cost savings. The SAM specialist will be involved...
-
Ops Manager: Call Desk
3 weeks ago
Centurion, South Africa BCXP Full timeBusiness Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...
-
Internal Sales Consultant
2 weeks ago
Centurion, Gauteng, South Africa Pinnacle HR Full timeInternal Sales Consultant - IT SpecialistDuties & ResponsibilitiesOur Client is looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling?Key performance indicators: Direct...
-
Sales Consultant
2 weeks ago
Centurion, Gauteng, South Africa Pinnacle HR Full timeExternal / New Business Sales Consultant - IT SpecialistDuties & ResponsibilitiesAn IT Solutions provider to the corporate markets is experiencing a consistent expansion in their client base, and is looking to employ a representative to serve this promising market. They have been in business since the early 2011 and specialise in Hardware, Software,...
-
Ops Manager: Call Desk
2 weeks ago
Centurion, Gauteng, South Africa BCXP Full timeBusiness Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core DescriptionResponsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring that...
-
Bee Consultant
6 days ago
Centurion, South Africa Oracle HR Full timeA BEE Consultancy agency in Centurion, Gauteng is seeking a BEE Consultant. **Requirements**: - Law degree preferred. - 5+ years working experience in a consultant role at a BEE Consultancy company. - Fluent in both English and Afrikaans. - Driver's license and own vehicle. - MDP will be advantageous. **Salary**: R40 000.00 - R50 000.00 per...
-
Information Security Specialist
2 weeks ago
Centurion, South Africa Letarch Consultant Full time**INFORMATION SECURITY SPECIALIST (12 MONTHS FIXED-TERM CONTRACT)** **SALARY: R75 000 per month** **JOB SPONSOR : Council for Medical Aid Scheme (CMS)** **Job Location : Centurion** The purpose of the job is to plan, manage, and administer the CMS network security. Ensure all network components are managed in accordance with approved guidelines and...
-
Bee Consultant
2 weeks ago
Centurion, Gauteng, South Africa Oracle HR Full timeA BEE Consultancy agency in Centurion, Gauteng is seeking a BEE Consultant.Requirements: Law degree preferred. 5+ years working experience in a consultant role at a BEE Consultancy company. Fluent in both English and Afrikaans. Driver's license and own vehicle. MDP will be advantageous.Salary: R R per month.Salary: R40 000,00 - R50 000,00 per month
-
Information Security Specialist
2 weeks ago
Centurion, Gauteng, South Africa Letarch Consultant Full timeINFORMATION SECURITY SPECIALIST (12 MONTHS FIXED-TERM CONTRACT)SALARY:R75 000 per monthJOB SPONSOR :Council for Medical Aid Scheme (CMS)Job Location : CenturionThe purpose of the job is to plan, manage, and administer the CMS network security. Ensure all network components are managed in accordance with approved guidelines and processes to ensure...
-
Sales Consultant
3 weeks ago
Centurion, South Africa Trinity Recruitment (Pty) Ltd Full timeCan you sell ICE to an ESKIMO and do your friends usually end up doing the activity you suggested? Then this is the opportunity for your personality style. Our client in Centurion needs enthusiastic and outgoing aspiring or junior sales consultants to join their dynamic team. Our client offers a basic salary, pension/provident and medical aid benefits as...
-
Senior B-bbee Consultant
2 weeks ago
Centurion, South Africa ResRecruit (Pty) Ltd Full timeAttention to detail, decision making and time management forms an integral part of the Consultant’s role in successfully finalizing client projects. Typical work activities The day-to-day activities of Senior B-BBEE Consultant are often complex and varied. Projects can vary in length depending on the type of project and the demands of the...
-
Electrical Consulting Engineer
2 months ago
Centurion, South Africa Adzuna ZA B C2 Full timeWe are seeking a highly skilled and experienced Electrical Consulting Engineer to join our dynamic team. The ideal candidate will have a strong background in electrical engineering and a passion for providing expert consulting services to a diverse range of clients. You will be responsible for designing, implementing, and overseeing electrical systems,...
-
Electrical Consulting Engineer
4 weeks ago
Centurion, South Africa Adzuna ZA B C2 Full timeWe are seeking a highly skilled and experienced Electrical Consulting Engineer to join our dynamic team. The ideal candidate will have a strong background in electrical engineering and a passion for providing expert consulting services to a diverse range of clients. You will be responsible for designing, implementing, and overseeing electrical systems,...
-
Electrical Consulting Engineer
2 months ago
Centurion, South Africa Network Recruitment Full timeWe are seeking a highly skilled and experienced Electrical Consulting Engineer to join our dynamic team. The ideal candidate will have a strong background in electrical engineering and a passion for providing expert consulting services to a diverse range of clients. You will be responsible for designing, implementing, and overseeing electrical systems,...