Pre-Opening Team

Duties: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.Prepare and supervise the mise-en-place for each meal period including preparations for room service...

Main Responsibilities Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room...

Position Overview The Revenue & Reservation Manager is responsible for overseeing all aspects of the reservations process to ensure optimal room revenue, occupancy, and guest satisfaction. This role manages the central reservations team, systems, and procedures to ensure efficient handling of inquiries, bookings, and guest communications while maintaining...

Duties: Lead and oversee daily operations across all departments: housekeeping, guest services, food & beverage, wellness and programmingBe the main point of coordination - managing team flow, prioritising tasks and ensuring seamless guest journeys from start to finishImplement, refine, and maintain operational systems, SOPs, checklists, and protocols for...

Duties:  Work closely with the Restaurant Manager and broader front-of-house team to ensure smooth, connected serviceConfidently describe dishes and ingredients, sharing the story behind the food with guestsAdapt to both day and night shifts, maintaining consistency and calm in a dynamic environmentSupport team members across roles, including hosts, with...

Headwaiter needed by an upmarket restaurant group in the Cape Winelands Busy winelands restaurant group is looking for an enthusiastic individual to help deliver an exceptional level of service that is customer focused. The restaurant forms part of an exclusive group of restaurants in Franschhoek This is an ideal position for a young energetic individual...

The main purpose of the **Front Office Manager**at La Residence is to oversee the management and control of the daily operations in the Front Office department, including the Boutique/ Curio Shop. This is to ensure that the standards of The Royal Portfolio are met, if not exceeded, and so that we continue to achieve The Royal Portfolio's purpose which is...

Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.Daily checks on public areas,...

Restaurant Supervisor Job Summary: We are seeking an experienced and skilled Restaurant Supervisor to join our team! As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and efficiency. Key Responsibilities: - Supervise...

The Night Auditor at La Residence is an important role in the hotel operation, on duty from 19.00 - 07.00 daily. In the absence of most staff, and Senior Management, they are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES - Adherence to company...