Senior Solution Salesperson

4 weeks ago

Sandton, South Africa Profession Hub Full time

Our client is searching for a Solutions Salesperson (Technical), a specialist in selling services, NOT products.

Overview

The Senior Solution Salesperson must be a self-motivated person (Technical) with experience in emerging and digital technologies in (Tele)Communications, Media, and Entertainment verticals for our CME division. The role is to build up and manage opportunities across the full Sales lifecycle including discovering and pursuing new sales prospects, negotiation of commercial proposals and maintaining customer satisfaction.

Some of the key objectives are:

  • Represent the organisation in a professional manner that results in business growth and positive customer experience.
  • Identify and pursue lead opportunities as well as the potential for upsells
  • Meet or surpass sales quota expectations
  • Creation of collateral and solutions supported by the presales team
  • Speak with customers to understand their needs, gathering of requirements and map these requirements with our solutions, practices, and capabilities
  • Enable new sales and opportunities through his/her list of clients (own networking)

 

Your technical expertise and industry knowledge will also be vital to ensure the relevance and continuous evolution of the organisation's portfolio of offerings and services through product and solutions research and development activities with internal SME teams, OEMs and partners.

Responsibilities & Duties

  • Establish trusted long-term advisor relationships with decision makers and buyers at all levels of a customer (C-Level to specialist).
  • Understand client needs. Actively seek out new sales opportunities through cold calling, networking and social media.
  • Prepare and deliver appropriate presentations on products, solutions and services as well as compelling sales pitches.
  • Collaborate with team members to define solutions and provide technical and commercial proposals to our clients.
  • Build and maintain a sales pipeline that ensures the revenue and profit targets.
  • Build and maintain relationships with clients
  • Contributes to team effort by accomplishing related results as needed
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
  • Services existing accounts obtains orders and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
  • Adjust the content of sales presentations by studying the type of sales outlet or trade factor.
  • Reach out to potential clients to inform them about our products and services.
  • Complete all paperwork relating to a sale.
  • Gather feedback from customers or prospects and share it with internal teams.
  • Negotiate/close deals and handle complaints or objections
  • Conduct market research to identify selling possibilities and evaluate customer needs

 

Requirements and skills
The candidate should be able to demonstrate experience performing sales roles and indicate what value and networking will bring to the organisation.

  • Proven experience in a Sales or relevant role
  • Excellent knowledge of MS Office
  • Hands-on experience with ICT solutions and capabilities
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner with and passion for sales
  • Self-motivated with a results-driven approach
  • Aptitude in delivering attractive presentations
  • Customer service
  • Meeting sales goals
  • Closing skills
  • Prospecting skills
  • Negotiation
  • Self-confidence
  • ICT technical knowledge
  • Presentation skills
  • Strategy development and execution
  • Technical writing and communication
  • Research & Development
  • Presentation, facilitation, problem solving and negotiation
  • Commercial proposal writing

Qualifications

  • Relevant degree/ diploma, e.g. IT, computer science, engineering, commerce (at least NQF level 6) is
    mandatory.
  • Relevant post-graduate qualifications will be an advantage.
  • TOGAF, eTOM or relevant IT Certification e.g., Cloud Architect certification from major cloud providers will be an advantage.

Experience

  • 10+ years’ experience in IT, Telco, or Technology fields
  • Experience in ICT related to Telecom, FinTech, retail, media, entertainment, Public sector Retail, manufacturing or healthcare will be an advantage.

Other requirements

  • Must have own vehicle and travelling will be required (Occasional)

Gauteng-based - Have to go to the offices once a week (Sandton)

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