Project & Standard Order Handler

5 days ago


Johannesburg, Gauteng, South Africa Alfa Laval Full time

Alfa Laval is currently embarking on a 'Drive growth through superior customer experience' and a Digital transformation journey. We are looking for a Project Order Handler to join a fast-paced team and be a part of a truly diverse and inclusive workplace.

About the job:

Responsible to execute and monitor the Order to Cash process for Standard Orders, Project orders from order acceptance to final delivery and invoicing.

The position has a strong demand to have a customer first mindset, willingness to be a part of our digital transformation and sustainability journey.

Key Tasks:

  • Execute and manage the standard order processes (order to cash) via ERP System (iScala).
  • Execution of projects until hand over to the customer, involving delivery and commissioning
  • Place orders to internal factories and external suppliers.
  • Being the point of contact to the Customer and accomplishing the project goals taking support from BU Managers, P&A & Engineering & Supply team.
  • Communicate with customers and follow up on order acknowledgements.
  • Follow up & co-ordinate to ensure delivery is done in line with the incoterms, delivery time and agreed costs.
  • Timely escalation and resolution of issues arising during order handling / project execution process.
  • Handling Logistics / order administration – Review and finalization of shipping documents.
  • Timely Invoicing and submission of supporting documents for payments.
  • Commissioning of the Equipment: Coordinating with Service department for deputing field service engineers.
  • Order backlog and goods movement inventory follow up.
  • Ensure customer is always informed on the order status and respond to customer queries promptly.
  • Ensure compliance to standard business processes throughout order handling process.
  • Develop intra organizational network to ensure smooth and timely execution of customer orders.
  • Effectively communicate with factories, suppliers, and other stake holders within and outside the organization
  • Register and manage claims throughout the whole claim handling / investigation process.
  • Should be able to work under pressure collaborate with different stake holders and prioritize customer needs according to changing business objectives.

Who you are:

  • You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment.
  • You are a solution-driven, task and result-oriented person with a strong customer mindset.
  • A focus on continuous improvement is in your DNA.
  • Excellent communication, interpersonal and collaboration skills are essential, as you will be working closely with business stakeholders within and outside the organization.
  • Ability to work in a fast-paced environment, multitask, prioritize, make quick decisions, collaborate to make things happen and enjoy working towards deadlines.

Qualifications:

  • University Degree - bachelor's in engineering or equivalent technical qualifications
  • Project management experience.
  • Minimum 6-7 years of experience in Order Handling/Project Management

with a multinational company.

  • Working experience with Letter of Credits, LC documentation and Trade Finance.
  • Working knowledge of commercial Incoterms
  • Knowledge of logistics with a knowledge of import export process & documentation
  • Strong working knowledge of Microsoft Office
  • MicroSoft Projects or similar proficiency as highly desirable


  • Johannesburg, Gauteng, South Africa Alfa Laval Full time

    Alfa Laval is currently embarking on a 'Drive growth through superior customer experience' and a Digital transformation journey. We are looking for a Project Order Handler to join a fast-paced team and be a part of a truly diverse and inclusive workplace.About the job:Responsible to execute and monitor the Order to Cash process for Standard Orders, Project...

  • Claims Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa HeadHunters Full time

    Reference PE002217/MTLocation Gauteng, JHB Northern SuburbsSalary Interval MonthlyPackage R R25000 / NonenegotiableDescriptionOur client, an national authorised financial services provider based in Johannesburg is currently looking to employ a Claims Handler.They are looking for a Claims Handler who will assist the Claims Manager to manage all incoming...

  • Order Handling Intern

    1 month ago


    Johannesburg, Gauteng, South Africa Alfa Laval Full time

    The mission of an Order Handler is to provide an exceptional customer experience by proficiently managing end-to-end customer orders. The role involves various tasks such as expediting orders, interacting with customers and logistics partners, and handling documentation for LC, Certificate of Origin, and more. The ideal candidate will meet objectives through...

  • Order Handling Intern

    4 weeks ago


    Johannesburg, Gauteng, South Africa Alfa Laval Full time

    The mission of an Order Handler is to provide an exceptional customer experience by proficiently managing end-to-end customer orders. The role involves various tasks such as expediting orders, interacting with customers and logistics partners, and handling documentation for LC, Certificate of Origin, and more. The ideal candidate will meet objectives through...

  • Order Handling Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Alfa Laval Full time

    The mission of an Order Handler is to provide an exceptional customer experience by proficiently managing end-to-end customer orders. The role involves various tasks such as expediting orders, interacting with customers and logistics partners, and handling documentation for LC, Certificate of Origin, and more. The ideal candidate will meet objectives through...

  • Accounts Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Court Order Full time

    Accounts Manager - Court Order (Johannesburg)Location: Johannesburg, South Africa About Us: Court Order isn't just a store; it's a revolution in the fabric of South African street culture. Nestled in the vibrant streets of Johannesburg we're a sanctuary for sneakerheads, a haven for the streetwear obsessed, and a launchpad for the latest in fashion...

  • Claims Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa Rmb Full time

    Job DescriptionDear Future, Claims HandlerAccurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer.These claims may include funeral , death, disability, dread disease and retrenchment claimsAre you...

  • Materials Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa G D Mobile Securities Full time

    Materials Handler:In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure connectivity and payment solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.PURPOSE OF THE JOB:The main purpose of this position is to maintain...

  • Claims Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa FirstRand Short Term Insurance Full time

    DescriptionDear Future, Claims HandlerAccurately assess, investigate, and validate complex long-term insurance claims with high value aligned with the organization's goals, processes, and standards to meet customer satisfaction. These claims may include funeral, death, disability, dread disease, and retrenchment claims.Do you have what it takes?!Demonstrate...


  • Johannesburg, Gauteng, South Africa FAAC Technologies Full time

    CNC MATERIALS HANDLER/OPERATOR- HEAD OFFICE (RANDBURG)Main Responsibilities: Stock Preparation: Preparing and delivering stock for upcoming orders in each machine cell, maintaining a wellcoordinated production flow. Timely Delivery: Ensuring accurate and timely delivery of correct parts in properly labelled bins or trolleys to meet production requirements....

  • Claims Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Claims HandlerAccurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral, death, disability, dread disease and retrenchment claimsAre you...


  • Johannesburg, Gauteng, South Africa bp Full time

    Location South Africa Johannesburg Metropolitan Municipality Johannesburg Travel required No Job category Project Management Relocation available Yes Domestic (In country) only Job type Professionals Job codeBR Experience level SeniorJob summaryDevelopment and execution of these standards and specifications in collaboration with the whole M&C business and in...

  • Claims Handler

    2 weeks ago


    Johannesburg, Gauteng, South Africa Allianz Global Corporate & Specialty Full time

    Let's care for tomorrow.Your ambitions. Your dreams. Your tomorrow.At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it's aircraft, satellites, the world's biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate...


  • Johannesburg, Gauteng, South Africa Bidvest Facilities Management Full time

    ROLE PURPOSEManaging the quality of the services rendered by internal teams; overseeing multiple activities by planning, implementing, executing and monitoring the services that are provided on a respective contract. Ensuring accurate delivery of these services against the required SLA and service standards.MAIN OUTPUTS Ownership of service delivery in...


  • Johannesburg, Gauteng, South Africa Six Sense Full time

    Gauteng, JHB - Eastern Suburbs Annually Cost To Company (Market related)A well-established business is seeking to appoint a Professional Manager: StandardsThe main purpose of the job is to lead the development and maintenance of robust auditing and assurance standards.Your expertise will contribute to the enhancement of audit quality, consistency, and...


  • Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description:BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.PURPOSEThe main purpose of the Payment Standards Specialist is to...


  • Johannesburg, Gauteng, South Africa Logic 360 Group Full time

    Our American-based client is seeking a highly experienced Order Fulfillment Co-ordinator to join their remote services team. As part of this team, you will be focusing on an all-American client base in the marketing and advertising sector.This role is an in office role. The role will be office-based in Houghton, Johannesburg, operating during USA EST hours...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To transform the user experience of CIB Operations' services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with...


  • Johannesburg, Gauteng, South Africa Signify Netherlands B.V. Full time

    We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Johannesburg Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...


  • Johannesburg, Gauteng, South Africa Signify Netherlands B.V. Full time

    We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Johannesburg Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...