Food & Beverage Service Expert (Barista) - Protea Hotel by Marriott Waterfront Breakwater Lodge

Found in: beBee jobs ZA - 2 weeks ago

Cape Town, Western Cape, South Africa Marriott International Full time
Marriott International's job vacancy, Career and Recruitment

Job title : Food & Beverage Service Expert (Barista) – Protea Hotel by Marriott Waterfront Breakwater Lodge jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : May 17, 2024

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Safety and Security

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures
Follow company and department policies and procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Protect the privacy and security of guests and coworkers.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.

Guest Relations
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Address guests' service needs in a professional, positive, and timely manner.
Thank guests with genuine appreciation and provide a fond farewell.
Assist other employees to ensure proper coverage and prompt guest service.

Communication
Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.

Physical Tasks
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move over sloping, uneven, or slippery surfaces.
Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Closing
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Interpersonal Skills
Team Work
Customer Service Orientation
Diversity Relations

Personal Attributes
Dependability
Safety Orientation
Positive Demeanor
Presentation
Integrity

Education
High school diploma/G.E.D. equivalent

Related Work Experience
At least 1 year work experience is required

*Hospitality / Hotel / Restaurant jobs in south africa
*Food & Beverage Service Expert (Barista) – Protea Hotel by Marriott Waterfront Breakwater Lodge in Cape Town

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