Bid Manager

3 days ago

Cape Town, Western Cape, South Africa NTT Full time

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. The position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances, this position is required to work on all bid types for a specific geography, e.g., a small country.

What you'll be doing

Key Roles and Responsibilities:

  • Apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
  • Manage all aspects and stages related to bids, including:
  • Initiation and Planning: Lay the groundwork for pursuing bids.
  • Content Development: Craft compelling proposals.
  • Quality Control: Ensure compliance and professionalism.
  • Effective Communication: Keep stakeholders informed.
  • Risk Management: Understand and mitigate bid-related risks.
  • Resource Management: Allocate bid resources wisely.
  • Templates: Develop reusable bid templates.
  • Innovation: Create captivating presentations.
  • Track Tender Process: Stay organized.
  • Tailor Responses: Customize bid documents.
  • Never Miss an Opportunity: Monitor bid notifications.
  • Ensure that NTT's risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
  • Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT's corporate governance
  • Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
  • Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
  • Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
  • Tailor the tender response document according to the chosen strategy, ensuring key messages are included
  • Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT's standards


Knowledge, Skills and Attributes:

  • Business and financial acumen
  • Good understanding NTT's business model and key functions and offerings
  • Attention to detail and high quality of work
  • Ability to utilise key systems and tools related to bids
  • Specialist knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
  • Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
  • Specialist knowledge about the industry including competitors and market trends
  • Analytical and research skills
  • Verbal and written communication skills
  • Negotiations and problem-solving skills
  • Ability to be persuasive and apply influencing techniques
  • Effective reporting and presentation skills
  • High level of drive and ability to work under pressure
  • Good understanding of global commerce and business capabilities and policies for global deals
  • Ability to build and maintain cross-functional relationships with a variety of stakeholders
  • Maintains extensive knowledge of product and service offerings, including new offerings
  • Specialist knowledge of project management principles
  • Ability to work in an everchanging environment
  • Ability to manage concurrent projects and tasks while meeting competing deadlines
  • Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
  • Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)


Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
  • APMP Foundation (Association for Proposal Management)
  • Agile Framework (Scrum), Project Management, Administration


Required Experience:

  • Seasoned experience managing, coordinating and implementing the bid process successfully
  • Seasoned relevant experience in similar role within a related environment - minimum 3 years' experience in an ICT environment
  • Seasoned experience as a consultant or practitioner
  • Seasoned experience of working in a commercial role involving a significant amount of client interaction
  • Seasoned experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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