Principal Specialist Retail IS Solutions

Found in: beBee jobs ZA - 2 weeks ago

Soweto, Gauteng, South Africa Vodafone Global Enterprise Full time
Vodafone Global Enterprise's job vacancy, Career and Recruitment

Job title : Principal Specialist Retail IS Solutions – JHB jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : 18-May-24

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Your responsibilities will include:

Provide technical expertise, and operational support and to maintain continuity of the servers and services.
Investigating and resolving technical issues that arise on the Retail systems or applications.
Conduct root cause analysis, proposing and implementing solutions.
Implementing and maintaining of security measures to protect the Retail systems and data from unauthorized access or breaches.
Measuring and monitoring the impact of system changes and improvements
Control and governance for all Retail servers, services and systems (operating procedures and run books).
Identifying opportunities to improve on the Retail IT systems, processes, and procedures to increase efficiency, reliability, and security.
Manage any infrastructure projects and tasks with proper planning and continuous monitoring of the progress with regular updates. Must be able to identify any show stoppers or bottle necks and delays and and be able to adjust plans as needed to stay on track
The end-to-end technical support as detailed above for the below list of servers and services
Manage application development based agile practices.
End to End Service management
Budget management and cost control
Vendor Management
Carry out investigations and evaluation of new solutions/developments, also responsible for impact and cost benefit analyses.
Provide technical lead for cross functional projects. Identify key risk areas and ensure governance models are adhered to. Manage key relationships with stakeholders and business partners.
Setting strategic direction in Retail IS Operational environment.
Conduct research on strategic trends and technologies with the aim of developing roadmaps and benchmark against best practices.
Compile strategic and operations processes and procedures against benchmarks.
Perform an escalated support function within Retail IS Operations. Sharing of expertise.
Evaluate, position, manage and present key technical recommendations and solutions to business stakeholders and senior management.
Negotiate and manage contracts and associated budgets where applicable. Represent Retail IS in contract discussions.

The Ideal candidate for this role will have:

Must have technical / professional qualifications:

Grade 12/Matric is essential
3 year degree or diploma in IT, Engineering, Computer Science or relevant field is essential
8+ years of experience in IS Systems is essential, with at least 5+ years in a retail environment.

Core competencies, knowledge and experience:
Working in accordance with DevSecOps practices.
Oversee technical operations, in a large-scale on-premises and cloud-based technical environment.
Experience in software development is a pre-requisite.
Agile tooling: Jira, Confluence, Remedy
Technologies: ReactJS, SQL, SAP BI Reporting, AWS.
Strong problem-solving skills with the Ability to analyse complex technical issues, troubleshoot problems and providing solutions and direction
Technical Project management experience
Vendor and contract management
Communication and persuasion skills
Analytical thinking and problem solving
Negotiation skills
Technical writing and explaining skills
Innovation/creativity
Strategic thinking/ problem solving
Business acumen
Leading and supervising
Deciding and initiating action
Research methodologies

*ICT jobs in south africa
*Principal Specialist Retail IS Solutions – JHB in Johannesburg

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