Technical Support Engineer

4 weeks ago

Johannesburg, Gauteng, South Africa Danfoss Full time
Job Description

Become part of a Danfoss family and join one of Danfoss's segments - Danfoss Power Electronics and Drives Division.

We are currently looking for a Technical Support Engineer who will be responsible for supporting our Sales Engineers and customers in achieving goals and increasing sales growth by offering a high level of technical support. The position is based in Johannesburg, South Africa.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

  • Co-ordinates with Danfoss Approved Service Partner network, all activities related to the After Sales Market
  • Ensures that the Service Partners evaluation is performed monthly as per the agreements
  • Stays up to date on technical developments in the field of motion controls
  • Manages service activities, i.e. provides quotes, monitors partner stock levels, site assessments, exchanges, warranties, retrofits, and ensures high-quality repairs
  • Ensures validity of customer warranty claims and expedites these
  • Provides technical guidance, application advice, and expertise to customers
  • Communicates with suppliers on issues such as training, product developments, and enhancements, as well as technical queries
  • Evaluate, develop, and implement in-house technical training requirements for customers, Sales Engineers & Danfoss Partners
  • Co-ordinates shows, road shows and exhibitions
  • Visits customer on-site installations to establish the nature of the problem for repair
  • Basic Commissioning support.
Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills.

  • Bachelor's degree in Electrical or Mechanical Engineering
  • 2-3 years of relevant technical experience
  • Proficiency in CRM and advanced MS Office (Excel, PowerPoint, Word)
  • Effective time management and task prioritization, with strong organizational skills
  • Ability to simplify technical information and communicate effectively
  • Sets high-performance standards and demonstrates leadership potential
  • Fluent in English with excellent communication skills, customer-focused with cross-market collaboration experience
  • Self-driven, results-oriented, and proficient in critical thinking and problem-solving
  • Maintains composure in challenging situations and anticipates/addresses customer needs promptly.
Employee Benefits

We are excited to offer you the following benefits with your employment:

  • Bonus system
  • Pension plan
  • Personal insurance
  • Communication package
  • Opportunity to join Employee Resource Groups
  • State of the art virtual work environment
  • Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.


  • Technical Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sas Full time

    Technical Support Engineer – Hybrid Technical Support Engineer Nice to meet you We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking...

  • Technical Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Curiska Full time

    IRING: Refrigeration company is looking for a Technical Support Engineer. Minimum requirementsBEng/BSc (Mechanical or Mechatronic Engineer)Will consider a National Diploma or BTech (Mechanical) with relevant working experience.0-5 years of working experience in HVAC&R (depending on qualifications)Responsibilities:Electronic control setup and programming for...

  • Technical Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa PRR Recruitment Services Full time

    Technical Support Engineer - SQL and Qlikview The ideal candidate will have suitable qualifications and experience to join this dynamic team Strong experience in IIS administration Performance Monitoring Maintenance plans Setting up replicationAccess Control Installation and administration of Qlikview SLA Supporting DevOPS Disaster Recover min 3 -5 years...

  • Technical Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time

    Purpose of the position:To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment.Major Areas of Responsibilities:Do installations and commissioning of all the company's monitoring Radar models in...

  • Technical Support/Qa Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Believe Resourcing Full time

    About the Role: As a Technical Support/QA Engineer, you will be resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give our teams quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact...

  • Technical Support

    2 weeks ago

    Johannesburg, Gauteng, South Africa She Recruits Full time

    Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. QualificationsGrade 12...

  • Technical Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Jelocorp Full time

    Our Client:Our client, who is a recognized leader in the consumer and SMB networking sector, is actively seeking a skilled and technically proficient Technical Engineer to contribute to our mission of providing innovative networking solutions. If you are a seasoned professional with a strong track record in technical engineering and possess a deep...

  • Technical Sales Support

    2 weeks ago

    Johannesburg, Gauteng, South Africa Watson-Marlow Fluid Technology Solutions Full time

    Location: Honeydew, Johannesburg, South Africa, 2170Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and moreAre you a driven, commercially minded professional? We're currently seeking a Technical Sales Support to join us. our Technical Sales Support role will be responsibile for managing and assisting Customers, Sales Engineers and Internal...

  • Technical Support

    2 weeks ago

    Johannesburg, Gauteng, South Africa Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...

  • Technical Service Support

    2 weeks ago

    Johannesburg, Gauteng, South Africa Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.Job Description - Technical Service SupportJob Title: Normet Africa-Technical Service SupportDepartment: ServiceReporting to:...

  • AC Power Technical Support and Training Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vertiv Full time

    Who are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...

  • Thermal Management Technical Support and Training Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vertiv Full time

    Who are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a...

  • Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Valid8 Financial, Inc. Full time

    As a Support Engineer, your primary responsibility is to ensure the optimal functioning of our products by delivering first-level technical support to end-users and internal support team. You will actively engage in addressing software-related issues, collaborating with cross-functional teams to contribute to product improvement projects and ensuring prompt...

  • Technical Sales Support

    2 weeks ago

    Johannesburg, Gauteng, South Africa Belmar Personnel Full time

    BenoniA vacancy exists in Static Power for light current technical support person. The person shall report to the Sales manager.The incumbent provides technical support to Sales Department for Static group products to ensure that correct technical and cost models are employedMain responsibilities: Provide technical support to Sales Department of DC and AC...

  • Aftersales & Continuous Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA Mpc Recruitment Group Ec Full time

    Our client is looking for a Aftersales & Continuous Support Engineer to join their company.Purpose of the position: Support the Aftersales Manager in technical/engineering and administrative tasks, such as managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating the aftersales team's activities, and...

  • Technical Support Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Metrowatt Full time

    Your RoleResponsibilitiesTechnical Support: Troubleshoot and resolve technical issues related to solar energy solutions, electrical equipment, and installations. Diagnose problems, identify root causes, and develop solutions or workarounds to restore functionality. Document and track all customer interactions and technical issues in the support ticketing...

  • Customer Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Progessive International Full time

    QUALIFICATIONS: Grade 12 or equivalent. National diploma in mechanical engineering or a technical trade qualification (such as a trade test pass in diesel fitting ) Electrical qualification or experience is an added advantage. At least 4 years of engineering experience (post qualification). Experience in field service would be advantageous but not...

  • Technical Sales Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Responsibilities:They are seeking a dynamic and results-driven Electrical Sales Engineer to join their team. In this role, you will be responsible for driving sales growth by identifying and developing new business opportunities, building strong relationships with clients, and providing technical expertise to support our customers needs.Key...

  • Aftersales & Continuous Support Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Telebest Full time

    Job Title: Aftersales and Continuous Support EngineerLocation: BenoniOverall Purpose of the Position: We are looking for a dedicated Aftersales Support Specialist to join our team. The ideal candidate will assist the Aftersales Manager with technical/engineering tasks and administrative duties. Responsibilities include managing aftersales and site service...

  • Technical Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Belmar Personnel Full time

    We are looking for an experienced engineer who will engage with customer administrators to implement, maintain, and support the products in the customer environment. This is a customer-facing role with daily engagements either in person or remoteImplementation ProjectsAct as technical lead on small to medium implementation projectsConsultation to ensure...