Manager: Capitec Direct
Found in: beBee jobs ZA - 2 weeks ago
Job title : Manager: Capitec Direct (Sales and Service Support Operations) jobs in Western Cape
Job Location : Western Cape, Bellville
Deadline : May 22, 2024
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Purpose Statement
To manage the Capitec Direct department to achieve growth in market share and profitability for Capitec's online sales, supporting the omni channel sales strategy and building and implementing resources, systems, policies, practices, methods and measures that will effectively drive the delivery of the sales strategy.
Experience
Experience in a banking, retail, e-commerce or consumer goods industry.
Financial services management experience preferable in a retail environment.
Qualifications (Minimum)
Bachelor's Degree in Business Management or Finance
Qualifications (Ideal or Preferred)
Knowledge
Knowledge of:
Sales analytics tools, CRM systems and technologies.
How to leverage data, technology and client insights to drive growth and enhance client experience
Commercial and business drivers of a financial services / retail environment
People management and development practices
Sales and contact centre knowledge
Client experience principles and practices
Operational data analytics and digitization of data
Understanding of how omni channel sales and services work
Skills
Analytical Skills
Communications Skills
Negotiation skills
Problem solving skills
Decision making skills
Commercial Thinking Skills
Strategic Thinking Skills
Interpersonal & Relationship management Skills
Leadership Skills
Management skills
Influencing Skills
Conditions of Employment
Clear criminal and credit record
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*Manager: Capitec Direct (Sales and Service Support Operations) in Bellville
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