Key Account Manager

4 weeks ago


Hyde Park, South Africa Adzuna ZA B C2 Full time
DUTIES

Client Liaison and Client Management
  • Secure, develop and maintain client relationships with key stakeholders on assigned accounts.
  • Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact
  • Stay visible within the assigned accounts by ongoing scheduled visits and /or meetings.
  • Represent the clients interests within the company to ensure that service adjustments are made where necessary.
  • Manage adherence to deadlines on Client Submission.
  • Facilitate signing of all relevant agreements by the client.

  • Ensure that a close relationship is built with an understanding of the clients business environment achieved via existing experience, industry exposure and research.
  • Solve conflict and manage client expectations.

Build and maintain stakeholder relationships.
  • Liaise with a complex network of stakeholders to ensure business growth and business sustainability.
  • Build strategic inter-departmental relationships to help achieve business goals.
  • Promote effective peer, and stakeholder relationships.
  • Manage and ensure effective communication with all stakeholders and sustain client relationships.
  • Collaborate with internal stakeholders to ensure registration with the relevant bodies.

Business Growth
  • Focus on growing and developing existing clients, together with generating new business.
  • Act as the key interface between the customer and all relevant divisions.
  • Develop and achieve sales through direct sales channels.
  • Be actively involved in season planning with focus on increased sales.

COMPETENCIES & SKILLS

  • Ability to represent Invequity in a professional and confident manner.
  • Be able to present comfortably to larger groups, and audiences including Boards of Directors
  • Excellent sales strategy skills with a proven track record of success.
  • Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills.
  • Excellent communication skills, both written and oral (including presentations).
  • High level of computer literacy.
  • Excellent project management and customer relations skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and
  • monitoring budgets.
  • Excellent planning, organizational and administrative skills, with the ability to meet deadlines and solve problems.
  • Ability to work in a fast-paced and dynamic environment.
  • Strategic thinker with an analytical mind and strong problem-solving skills.



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