Office & Reservations Administrator

3 weeks ago


Cape Town, South Africa Adzuna ZA B C2 Full time
Main Responsibilities and Tasks:
Reservations:
  • Process booking requests onto the designated booking system and issue all booking documents.
  • Assist with bed allocation process.
  • Attend to and support all student and agent questions, booking changes and enquires.
  • To chase payments via email or telephone for national and international schools
  • Production and ongoing administration of agency agreements

Office Management:
  • Ensure efficient purchasing by assessing pricing between suppliers including effective management of service contracts.
  • Provide guidance and oversight of purchasing by other employees.
  • General personnel management including monitoring, preparing, and recording of:
    • Time and attendance.
    • Payroll and accurate processing thereof.
    • Health insurance policies.
    • Employee files and related documents.

Bookkeeping and Finance-Related Responsibilities:
  • Maintain up-to-date records and communicate with the CFO.
  • Calendar of events and office deadlines.
  • Banking.
  • Petty Cash.
  • Debt Collection.
  • Asset register management.
  • Supplier reconciliations and payments.
  • Invoice authorizations.
  • On-time submission of tax returns to SARS.

Human Resource Assistance:
Assist in the following:
  • Ensure all staff have up-to-date signed contracts.
  • Annual leave and sick leave forms are filled in.
  • Collection of personal details.
  • Ensure all staff respond to any new HR-related policies or procedures.

Student/Customer Engagement:
Provide customer service support to students concerning their bookings, payments, and deposits.

Any other duties as may be required from time to time by the company.

Required Qualifications:

Qualifications
Payroll Technician qualification or equivalent experience.
Matric, including Maths and English, or equivalent.
Accounts qualification or equivalent experience.

Experience
Previous Payroll experience.
General office administration experience.
Experience in using the full range of Microsoft Office Suite.

Skills, Knowledge, and Abilities
Excellent level of spoken and written English.
Accuracy and attention to detail, particularly when working to tight deadlines.
Ability to work on own initiative as well as part of a team.
Ability to use Microsoft Word and Excel.

Personal Attributes
Willingness to work non-standard hours when necessary.
Ability to work under pressure.
Ability to prioritize workload and deal with conflicting demands.
Attention to detail.

Aptitude
Eager to learn and operate new IT systems.
Positive on learning new skills.

Desirable
Experience of Using Payroll Software.
Experience in using Microsoft Office.
  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa HotelJobs.co.za Full time

    An upmarket hostel company is seeking an energtic, friendly and experienced **Reservations Agent **to assist with reservation services for two if its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior written and...


  • Cape Town, South Africa Belmond Management Full time

    At Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...


  • Cape Town, South Africa Belmond Full time

    At Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa Newmark Hotels Full time

    **JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES & RESPONSIBILITIES** - Making reservations for...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa CAPE MILNER HOTEL Full time

    Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. DUTIES & RESPONSIBILITIES DUTIES & RESPONSIBILITIES **Making reservations...

  • Reservation Agent

    4 weeks ago


    Cape Town, South Africa Pepperclub Hotel & Spa Full time

    The Pepperclub Hotel seeks a skilled & experienced Reservations Agent to liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of functions and conferences in a timely manner in accordance with the set standard of hotel. If you meet the criteria below, then we would like to hear from...


  • Cape Town, South Africa Staff Connection Full time

    Staff Connection is looking for a Reservations Coordinator for a hospitality organisation in Cape Town. - SA Citizen - Min 3 yrs experience within reservations in a hotel environment - Experienced on Opera - Strong administrative experience - Excellent communication skills For more information please contact: **Aida Ioannides

  • Reservations Agent

    5 hours ago


    Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for detail-oriented reservation agents to assist our guests with their booking needs. You will provide various planning and booking services, including answering guests’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...


  • Cape Town, South Africa Host Agents Full time

    We are an established short-term rental agency based in Bloubergstrand. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals along the West Coast and Atlantic Seaboard. As we expand our property portfolio, we would like to welcome a hardworking and goal orientated Reservations Consultant to join our team. This position...


  • Cape Town, South Africa Bright Placements Full time

    Reservations Supervisor needed for a 5 star Lodge and Hotel Group based in their Head Office


  • Cape Town, Western Cape, South Africa Bright Placements Full time

    Reservations Supervisor needed for a 5 star Lodge and Hotel Group based in their Head Office

  • Reservations Agent

    7 days ago


    Cape Town, South Africa One&Only Cape Town Full time

    Reservations Agent (6797) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, South Africa Sun Destinations Full time

    Sun Destinations is a portfolio of carefully selected wildlife areas in Southern Africa, offering supreme safari lodges and authentic bush camps. Our lodges are selected based on their location, owner-managed intimacy, and excellence in wildlife experiences. Our head office is based in Cape Town, South Africa, and we specialise in marketing and reservations...

  • Reservations Manager

    5 hours ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Oversee all accommodation reservation functions across multiple properties to ensure an engaged, happy and motivated team, efficient room booking, optimal room rates, and maximum occupancy. Ensure a frictionless process and guest experience of the entire pre arrival stage during the guest journey and includes efficient and effective payment collection of...


  • Cape Town, South Africa A24 Group Full time

    **Job Description: Reservations Assistant** **Location**:Cape Town, South Africa (Main Office) **About Us**: We are a prestigious wine farm, Benguela Cove, nestled just outside of Hermanus in the beautiful Western Cape. Alongside our sister UK properties, Leonardslee Gardens and Estate and Mannings Heath Golf Club, we pride ourselves on offering...


  • Cape Town, South Africa Proactive Recruitment Full time

    Our client based in Cape Town specialise in private villa rentals, offering an extensive array of handpicked properties. Their focus is luxury villas and other beautiful properties located throughout Southern Africa and they are looking for an experienced Reservations Consultant to join their team.Reservations and Guest Relations:Assisting with...

  • Reservations Agent

    3 weeks ago


    Cape Town, South Africa Proactive Recruitment Full time

    Proactive Hospitality Solutions is looking for an experienced Reservations agent to join the team. This is an exciting opportunity for someone who is looking to be part of a successful team and has a PROACTIVE attitude and mindset. You will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer...


  • Cape Town, South Africa Seasoned Recruitment Full time

    MUST HAVE HOSPITALITY EXPERIENCE An inclusive list of requirements and responsibilities is listed below. It is, however, not an exhaustive list. **Skills and Requirements**: - Strong administrative skills - A team player with excellent interpersonal skills - Sales-oriented with a customer-centric approach - Ability to thrive under pressure and meet...

  • Reservations Agent

    6 days ago


    Cape Town, South Africa Newmark Hotels Full time

    **Please note that is a MATERNITY COVER position from 02 May to October 2024** **JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa Newmark Hotels Full time

    **Shift Times: 15:00-23:00** **JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES &...